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Night Operations Supervisor
Night Operations Supervisor-March 2024
Edinburgh
Mar 28, 2026
About Night Operations Supervisor

  WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

  A WORLD OF REWARDS

  Annual Salary £26699 Free and healthy meals when on dutyGrow your Career Personal Development programmes designed to support you at every step of your careerA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral Program High street discounts: with Perks at WorkHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)Discounted dental and health cover Free Parking Guest Experience Day 1 night stay with dinner and breakfast after successfully passing probation Short Term accommodation to support your relocation from other area of the UK Modern and inclusive Team Member’s areasA Night Operations Supervisor is responsible for ensuring efficient operations of Food and Beverage outlets and the Front Desk to deliver an excellent Guest and Member experience while monitoring team member standards.

  What will I be doing?

  Ensure efficient operation of Food and Beverage outlets and Front DeskControl the flow of customers and orders throughout serviceManage all transactions during serviceEnsure all outlets are staffed according to business levelsMonitor the appearance, standards and performance of Team Members with an emphasis on quality of guest service and hospitalityMaximise sales revenue through up-selling and marketing programmesManage guest requests in a timely and efficient mannerComply with hotel security, fire regulations and all health and safety legislationWhat are we looking for?

  Previous experience in organising Food and Beverage service in a range of outletsFront Office experience in the hotel/leisure/retail sectorExcellent supervisory skillsExcellent interpersonal, communication, and delegation skillsFlexibility to respond quickly and positively to a range of work situationsCalm and organisedCommitted to delivering high levels of customer serviceInterest in developing others to be part of a winning teamExcellent grooming standardsEVERY JOB MAKES THE STAY.

  At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

  We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

  Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

  Job: General Manager/Hotel Manager

  Title: Night Operations Supervisor

  Location: null

  Requisition ID: HOT0A7YD

  EOE/AA/Disabled/Veterans

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