Account Manager II

　　Are you data-driven and customer-centric?

　　Do you enjoy building solid relationships resulting in revenue and growth?

　　About the Role

　　As an Account Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management. You will support managers and directors with team leadership, EOS development, reporting, training, and team coaching.

　　Responsibilities

　　Coaching and up-skilling team members to achieve common goals.

　　Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets.

　　Achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities

　　Identifying key account issues, needs and demonstrate the business value of LN products.

　　Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact.

　　Building solid relationships with key decision makers and influencers resulting in revenue protection and growth.

　　Requirements

　　Have excellent Product (Print/Online), Domain and Market knowledge and experience of adopting new products.

　　Be able to become a role model, with positive influence within the team and wider business.

　　Be a solid consistent performer demonstrated through consistently meeting or exceeding expectations.

　　Have excellent communication skills essential, as well as time management and planning.

　　Demonstrate the ability to spot commercial opportunities, with a successful customer services and sales support background.

　　Have experience working within a B2B sales environment and retaining and growing customers.

　　LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .

　　Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

　　RELX is a global provider of information and analytics for professional and business customers across industries.

　　We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

　　In short, we enable our customers to make better decisions, get better results and be more productive.