Job ID84541

　　LocationAurora, Colorado

　　Full/Part TimeFull-Time

　　Regular/TemporaryRegular

　　Why Work at Children's....

　　Here, it's different. Come join us.Children's Hospital Colorado has defined and delivered pediatric healthcareexcellence for more than 100 years.Here, the nation's brightest nurses, physicians, scientists,researchers, therapists, and care providers are creating the future ofchild health. With an optimist's outlook, a trailblazing spirit, and acelebrated history, we're making new strides every day.We've been Magnet-designated four times by the American Nurses CredentialingCenter and are consistently recognized among the best of the best pediatrichospitals with #1 rankings in Colorado and the region by U.S. News & WorldReport.As a national leader in pediatric care, we serve children and families fromall over the nation. Our System of Care includes four pediatric hospitals,11 specialty care centers, 1,300+ outreach clinics and more than10,000 healthcare professionals representing the full spectrum of pediatriccare specialties.Here, we know it takes all of us, every role, to deliver the bestpossible care to each child and family we treat.That's why we build our teams toward a foundation of equity in access,advancement, and opportunity. We know teams of individuals with differentidentities and backgrounds can nurture creativity and innovation. We know wecan see, treat, and heal children better when our team reflects thediversity of our patient population. We strive to attract and retain diversetalent because we know a truly inclusive and equitable workforce will help usone day realize our most basic calling: to heal every child who comesthrough oA career at Children's Colorado will challenge you, inspire you, andmotivate you to make a difference in the life of a child. Here, it'sdifferent.

　　Job Overview

　　This position produces estimates of cost of care for families and makesarrangements for payment of patient portion. The individual must have goodinvestigatory skills, be detail-oriented, exhibit good listening skillsand problem-solving skills, and be able to speak with patients/familieswho may be under stress due to potential financial liability and anticipatedmedical services.

　　Additional Information

　　Department Name: Revenue CycleJob Status: full time, 40 hours per weekShift: Monday to Friday, 8am to 5pm, Hybrid

　　Qualifications

　　Education: High School Diploma or equivalentExperience: One (1) year of customer service experience in a medicaloffice setting.

　　Responsibilities

　　POPULATION SPECIFIC CARENo direct patient care.ESSENTIAL FUNCTIONSAn employee in this position may be called upon to do any or all of thefollowing essential functions. These examples do not include all of thefunctions which the employee may be expected to perform.1. Estimates Trending and Reporting: 1) Updates and maintains estimatetrending reports. 2) Conducts analysis and develops reports of estimatepatterns by payors and clinical departments. 3) Assists in communicatingresults of reports to various component with Revenue Integrity and otherdepart2. Maintains knowledge of requirements and guidelines for hospital-sponsoredcharity care, as well as the availability of financial assistance fromexternal sources.3. Performs billing and follow-up functions on assigned accounts to resolvebilling, payment, and contractual issues in a manner that conforms to allfederal, state, and payer regulations and that elicits accurate and timelyreimbursement from payers and families.4. Provides excellent customer service to all stakeholders, internal andexternal. Responds to all phone calls in an efficient and courteous manner.Listens and responds to customer service needs with the appropriate level ofurgency.5. Replies to inquiries from patients/families anticipating services toprepare estimates of amounts due based on anticipated services and patientcoverage. Calculates balances based on plan and benefits, and then discussesand finalizes the method of resolving balances.

　　Other Information

　　SCOPE & LEVELGuidelines: Guidelines are generally numerous, well established, anddirectly applicable to the work assignment. Work assignment and desiredresults are explained by general oral or written instructions. Complexity:Duties assigned are generally repetitive and restricted in scope but may be ofsubstantial intricacy. Employee primarily applies standardized practices.Decision Making: Decisions or recommendations on non-standardized situationsare limited to relating organizational policies to specific cases. Brings non