network technician.

　　rolla , missouri

　　posted 2 days ago

　　job details

　　summary

　　$55,000 - $75,000 per year

　　permanent

　　bachelor degree

　　category computer and mathematical occupations

　　reference1039764

　　job details

　　job summary:

　　Seeking a skilled Network Technician / IT Support professional to maintain and optimize our network infrastructure. Responsibilities include monitoring network performance, troubleshooting issues, and collaborating with vendors for equipment procurement. Provide prompt and effective IT support to end-users, diagnosing and resolving hardware, software, and network problems. Install, configure, and upgrade network components, ensuring security compliance and documentation of configurations. Collaborate with cross-functional teams on technology solutions, contribute to projects, and conduct user training. Qualifications include proven experience in network administration, and proficiency in network device management. Excellent analytical, communication, and problem-solving skills along with a Bachelor's degree in IT or a related field and 2 years of hands-on experience are required.

　　location: ROLLA, Missouri

　　job type: Permanent

　　salary: $55,000 - 75,000 per year

　　work hours: 9am to 5pm

　　education: Bachelors

　　responsibilities:

　　Serve as the first point of contact for employees seeking IT technical assistance and support

　　Provide IT technical assistance and support for incoming queries and issues related to the computer systems, software and hardware

　　Install, configure, monitor, troubleshoot, maintain, and upgrade hardware / software related to the user desktops, laptops, mobile devices and other peripherals

　　Respond to queries, either in person or remotely by email, over the phone or using other remote access tools

　　Manage requests via IT service desk software that involves tracking, follow-up and closure of incidents

　　Closely monitor and follow up unresolved issues / requests to the next level of IT support personnel to ensure timely resolution of issues

　　Maintain inventory of IT infrastructure assets (hardware and software)

　　Participate in 24/7 on-call support for system availability, troubleshooting and maintenance requirements

　　Work independently and in a team to manage full scope of responsibilities with minimal supervision

　　Ensure compliance with Group IT security standards / other requirements

　　Coordinate IT related matters regarding onboarding and offboarding employees

　　Identify and suggest possible improvements on related IT procedures

　　Participate in other IT related projects, local / overseas in coordination with IT Lead

　　Create and maintain relevant IT documentation / procedures

　　qualifications:

　　Experience level: Experienced

　　Minimum 2 years of experience

　　Education: Bachelors (required)

　　skills:

　　Cisco (2 years of experience is preferred)

　　VMWARE (2 years of experience is preferred)

　　SQLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.