Center Store Customer Service (mornings incuding weekends)

　　Burnsville, MN (http://maps.google.com/maps?q=13750+County+Road+11+Burnsville+MN+USA+55337)

　　Job Type

　　Full-time, Part-time

　　Description

　　Imagine a job where you are center-stage to serve customers, welcoming them in to shop and greeting them in the aisles. A job where you are valued for who you are and what you bring to the table. A job where your love of possibility sets the stage for personal and professional success.

　　Join our team as a Center Store Customer Service employee at Valley Natural Foods. Qualified applicants will enjoy interacting with the public and be available between 6am-4pm. Applicants must also be able to lift 30-50# regularly. Open availability is strongly preferred.

　　We pride ourselves on offering a competitive benefits package for all employees including: competitive wages, PTO, 401(k) and a 20% employee discount on healthy groceries every day! A more comprehensive benefits package for full time employees is available, which includes access to Medical, Dental, Vision, Long- and Short-Term Disability insurance.

　　Stocking, Special Orders and Customer Service

　　Stock displays fully without overcrowding; face items on shelves

　　Rotate older stock to front making space for new stock and rotate overstock into storage

　　Pull short-date or low-quality items, notify buyer, and place in write off box

　　Label unscanned items accurately with price tags or signs

　　Keep backstock areas in order. Notify buyer of out-of-stocks

　　Check deliveries to verify piece count, notify buyer of discrepancies

　　Check for damage and unacceptable quality, notify buyer of problems and give to receiving for credit

　　Help with unloading as needed and assist customers with special orders

　　Participate in demos as necessary while ensuring food handling practices follow health department guidelines

　　Identifies self as employee by being in VNF attire and name tag

　　Business Operations, Safety and Compliance

　　Alert Management of potential theft or other emergencies

　　Participate in inventories and place orders, if so assigned, to ensure uninterrupted supply

　　Keep registers - shelves, counters, aisles, backstock -- in clean, orderly condition

　　Remove trash promptly, clean up spills, sweep floor as needed

　　Ensure grocery carts are collected from the corral regularly

　　Keep department equipment in working order and advise Grocery Manager of equipment problems

　　Attend Grocery staff meetings and other assigned training requirements

　　Perform any other duty as assigned by Management Team

　　Requirements

　　Mandatory Qualifications:

　　Excellent time management and communication skills

　　Able to multi-task and remain flexible to the changing needs of the business

　　Regular, predictable attendance

　　Preferred Qualifications:

　　English proficiency

　　Familiarity with MS Office and POS systems

　　Previous customer service experience

　　Familiarity with natural foods, grocery industry or cooperatives

　　Physical Demands:

　　Ability to lift/push/pull/carry up to 30 pounds frequently; 30-50+ pounds occasionally

　　Manual dexterity with ability to reach, grasp and utilize hands, wrists, and fingers for extended periods of time

　　General range visual acuity to evaluate and interact in working environment for extended periods of time

　　Ability to stand and walk for extended periods of time

　　Regular exposure to working in refrigerated and frozen environments

　　Ability to climb ladders, kneel, crouch, and bend occasionally required

　　Reports To:Center Store Manager

　　Department, Status and Salary:Center Store, Part or Full Time, Hourly (At-Will)

　　Valley Natural Foods Core Competencies

　　Adaptability/Flexibility/Dependability

　　Communication/Listening Skills

　　Customer Service/Customer Focus

　　Integrity/Ethics

　　Sense of Urgency/Productivity

　　Teamwork/Interpersonal Skills

　　Work Environment/Safety/Job Knowledge

　　Position Specific Competencies

　　Product KnowledgeThe information above is intended to describe the general nature and level of work being performance by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. VNF management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. This is not an employment contract and does not interfere with MN’s Employment At Will Law.

　　Salary Description

　　Minimum of $15.00 per hour