Overview:

　　The internship program experience combines Cedar Point’s business needs with college level internship requirements. As an intern, you will have the opportunity to grow and learn in the hospitality and amusement park tourism industry through hands-on exposure to day-to-day operational tasks within your assigned Division. You will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure a successful operation.

　　Responsibilities:

　　Admissions Internal Audit

　　Act as an internal auditor for the Admissions operation at Cedar Point, including Fast Lane, Season Pass, and Ticket Sales, labor analysis, product/sales analysis, time-motion studies of guest flow and efficiency, and other control functions.

　　Guest Experience

　　This internship provides experience in our communications center, aiding guests in our Guest Services Office, leading VIP Tours of the park, including our exclusive Sunrise Thrills tour program, and being a Guest Experience Advocate for the park at our Courtesy Corps stands. Select Leadership positions available.

　　Admissions - Training and Development

　　Immerse yourself in the operating functions of the Admissions, Guest Experience, Traffic, and Tolls Departments. This internship will facilitate in the orientation and training of all department associates. These interns will also complete follow-up training for associates as needed throughout the summer.

　　Ride Operations – Training and Development

　　This internship will focus on the training and development of the Ride Operations team. As a Training and Development intern you will work with our supervision team to facilitate our general rides training course and Ride Operator iROC course to all ride operators. These interns will also complete training related audits and surveys. This internship requires at least one season of prior experience as a ride operator.

　　Ride Operations – Audit

　　Act as an internal auditor for the Ride Operations team. This intern will perform iROC, Fast Lane, ADA, and ride location Cleanliness audits daily for our 70+ rides.

　　Admissions and Ride Operations – Compliance

　　Ensures all related paperwork and forms including certification checklists, pre-opening/closing inspection forms, and daily operational reports are accurate, complete, consistent, logged, and correct. Will also focus on workforce management and labor law compliance for the Admissions, Guest Experience, Traffic, Tolls, and Ride Operations Team.

　　Ride Operations – Guest Experience

　　Ensures the ride operations team is giving the best day experience to our guests. This intern will be responsible for answering guest comments, auditing guest and associate incentives, and completing guest surveys. This intern will also complete/update statistical summaries for each ride and ride wait times.

　　Aquatics Operations – Compliance

　　Ensures all related paperwork and forms including certification checklists, pre-opening/closing inspection forms, and daily operational reports are accurate, complete, consistent, logged, and correct.  Will also focus on workforce management and labor law compliance for the Aquatics Operations Team.

　　Qualifications:

　　Must be at least 18 years of age

　　Must be attending an accredited college or university within the United States

　　Ability to work nights, weekends, and holiday periods to meet business needs

　　Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law

　　Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law

　　Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.