Position : Network Engineer III

　　Location : Manapakkam, Chennai, IND-TN

　　Position Title:

　　Level 3 Network Engineer

　　Job Description:

　　Provide Level 3 operations engineering expertise to large, complex enterprise LAN and WAN client in predominantly Cisco networking environment.

　　• Review scripting, planning and execution of network Change Management process

　　• Investigate network issues / incidents and bring to resolution within stated SLA parameters

　　• Working with Incident, Problem, and Change Management

　　• Provide Root Cause Analysis (RCA) to operations team and customers upon request

　　• Provide technical leadership (both verbal and written) for Incident and Change

　　• Able to work on network drawings with Visio

　　• Work and collaborate with other app teams

　　• Good understanding of BGP / EIRGP routing, NAT/PAT, VPN, and firewall technologies

　　Education:

　　4-year Bachelor's Degree or equivalent experience, preferably in Computer Science, Information Systems or Engineering (or) Three years of College or Technical School resulting in an Associate’s Degree or equivalent

　　Accreditation / Certification / Licenses:

　　• Required Certifications or equivalent experience: CCNA Enterprise Route/Switch

　　• Additional desirable certifications / equivalent experience:

　　• Cisco SDWAN Specialization

　　• Palo Alto Certification

　　Previous Job Experience:

　　• Network operations experience and expertise in a variety of predominantly Cisco LAN and WAN in large, complex, enterprise environment

　　• Experience implementing/managing WAN circuits (T1, Ethernet, MPLS, etc.)

　　• Experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine source

　　• Working on comprehensive projects in complex networking environment

　　• Experience implementing/managing EIGRP/BGP routing protocols in an enterprise network environment

　　• Experience implementing VLAN technology in an enterprise environment

　　Special Knowledge / Skills / Abilities:

　　• Clear communication skills

　　• Time Management / Self-Management

　　• Independent Work Skills

　　• Presentation skills

　　• In-depth Routing Protocols experience and operational knowledge: EIGRP & BGP

　　• Some example platforms in the environment include SDWAN, F5 LTM/GTM, Cisco ASA / Palo Alto with virtual firewall contexts / vsys, Nexus 7K/5K/2K, Cisco ASR/ISR routers, and Cisco Catalyst switches

　　• Familiarity with ITIL based ticketing solution (Service NOW experience a plus)

　　• HSRP environment experience

　　• In-depth knowledge of the configuration and maintenance of routers, switches, and firewalls

　　Work Environment

　　• 24*7 support – Rotational Shift

　　• • May require working alone.

　　• • Work may be performed in an enclosed area lacking windows.

　　• • May require late hours and weekends to complete assignments and projects.

　　CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .

　　We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

　　Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

　　Hawaiian Telcom and its subsidiaries is an Equal Employment Opportunity / Affirmative Action employer and we provide reasonable accommodations for qualifying individuals with disabilities and disabled veterans in our job application and interview procedures. If you would like to request an ADA accommodation for any part of the application and/or interview process, please contact our HR Compliance Department at 513-397-0524 or send an email to [email protected]. If you should have any difficulty, you may use our alternative methods to express your interest in employment. A wonderful career awaits you!