DESCRIPTION

　　Are you passionate about cloud computing and eager to drive the future of a leading cloud service?

　　We are seeking a Network Cloud Engineer who is ready to make significant impact in the world of technology.

　　Our inclusive and dynamic team values diversity, collaboration, and continuous learning.

　　We are committed to creating an environment where everyone feels welcomed and can thrive.

　　EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

　　RESPONSIBILITIES

　　Provide exceptional support to customers utilizing Azure products, solutions, and APIs

　　Deliver technical assistance as part of a global 24x5-support organization

　　Collaborate closely with Engineers and Product Managers to enhance the product and ensure customer success

　　Handle change requests and incident tickets for the remaining Infrastructure Teams - Incident Management, Problem Management, and Change Management

　　Follow notification and escalation procedures diligently

　　Adhere to communication standards involving operational issues

　　REQUIREMENTS

　　Minimum of 5 years’ experience as a Networking Engineer or a combination of Networking and Sysadmin roles

　　Prior experience with Azure projects

　　Proficient knowledge of Linux/UNIX and Windows Server

　　Familiarity with web and mail protocols (HTTP, TLS, SMTP, etc)

　　Experience with network protocols and technologies, TCP, UDP, HTTP/HTTPS, REST, SOAP, NFSv4.x, SMB

　　Experience with routing protocols like (OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS, BGP for dual ISP, etc. protocols) and set up load balancing

　　Strong understanding of network security practices and tools (firewall policies, rules, best practices, VPN, IPSEC, GETVPN)

　　Experience with shell scripting

　　Familiarity with multi-tasking and multi-processing

　　Familiarity with container’s networking implementations

　　Experience with VMs

　　Ability to set up monitoring, conduct performance audit and performance optimization

　　Strong understanding of administration (user accounts, permission models, access control)

　　Experience troubleshooting with network troubleshooting tools (traceroute,iperf,tcproute), and at identifying latency and performance issues (traffic egress/ingress, routing, forwarding rules and connectivity, etc.)

　　Familiarity with common Linux troubleshooting tools (vmstat,iostat, lsof,strace)

　　Expected to be able to design, deploy, follow, explain and enhance defined ITIL/ITSM processes in his team as well as linked teams. Knowledge of Software development processes and methodologies

　　Provides tactical vision. Expected to be self-managing, take technical responsibility for a subsystem or a whole project, work without supervision and test his work thoroughly using test cases

　　Provides tactical vision. Expected to be self-managing, take technical responsibility for a subsystem or a whole project, work without supervision and test his work thoroughly using test cases

　　Familiarity with cloud computing

　　Strong business ownership and customer focus

　　WE OFFER

　　Career plan and real growth opportunities

　　Unlimited access to LinkedIn learning solutions

　　International Mobility Plan within 25 countries

　　Constant training, mentoring, online corporate courses, eLearning and more

　　English classes with a certified teacher

　　Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)

　　Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)

　　Flexible work schedule and dress code

　　Collaborate in a multicultural environment and share best practices from around the globe

　　Hired directly by EPAM & 100% under payroll

　　Law benefits (IMSS, INFONAVIT, 25% vacation bonus)

　　Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)

　　13 % employee savings fund, capped to the law limit

　　Grocery coupons

　　30 days December bonus

　　Employee Stock Purchase Plan

　　12 vacations days plus 4 floating days

　　Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)

　　Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more

　　Monthly non-taxable amount for the electricity and internet bills

　　CONDITIONS

　　By applying to our role, you are agreeing that your personal data may be used as in set out in EPAM´s Privacy Notice ( https://www.epam.com/applicant-privacy-notice ) and Policy ( https://www.epam.com/privacy-policy )EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

　　At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.