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Activities Desk Agent - Grand Teton National Park - Free Housing Provided
Activities Desk Agent - Grand Teton National Park - Free Housing Provided-April 2024
Jackson Hole
Apr 2, 2026
About Activities Desk Agent - Grand Teton National Park - Free Housing Provided

  Create Your Experience of a Lifetime!

  Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

  Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

  The Activities Desk Associate has a primary focus on providing courteous, efficient, and knowledgeable service to all guests interested in participating in Grand Teton Lodge Company and Flagg Ranch Company-offered activities. Activities Desk Agents are expected to be engaging and welcoming to all guests coming though the Lodge lobby, as well as being knowledgeable of the park and surrounding area. Equally as important, you are here to have some fun too!

  Job Specifications:  

  Outlets: Colter Bay Village, Jackson Lake Lodge​​​​​​​, Jenny Lake Lodge

  “To learn more about our locations – visit Teton Employee - Our Properties (https://www.tetonemployee.com/living-here/our-properties) ”

  Starting Wage:  $17.20 / hour

  Skill Level: Entry

  The Activities Desk Associate responsibilities at Jackson Lake Lodge include, but are not limited to:

  Provides information and arranges reservations for all activities and transportation for all GTLC locations

  Possesses knowledge of all activities offered at GTLC

  Issues tickets and refunds for specific activities

  Uphold all National Park Service and Brand Standard requirements

  Accurately records all advance reservations and cancellations

  Operation of Visual One Activities Schedule

  Knowledge of frequently asked questions; Grand Teton Lodge activities, National Park activities, hiking trails, things for kids to do, activities in Jackson and Teton Village, hotels/motels in Jackson, good restaurants, white water trips, babysitting, church services, weather, traffic updates, menus, airport and bus schedules, and Grand Teton Lodge Company rates

  Assists guests in making reservations at any food and beverage outlet within GTLC that requires or encourages reservations

  Assists guests in making reservations for regional and outlying activity operations

  Arranges special transportation needs for guests

  Possesses knowledge of all activities offered and is able to answer questions concerning these activities

  Other duties as assigned

  The Activities Desk Agent position asks that any candidate be able to demonstrate the following skills or experience:

  Strong working knowledge of computers – Preferred

  Fluent in understanding and speaking English - Required

  Friendly, courteous, engaging and passionate - Required

  The ability to relate well to guests and employees - Required

  Perform under pressure - Required

  Basic math skills – Preferred

  Cash handling – Preferred

  Experience with Visual One – Preferred

  Knowledge of Grand Teton National Park – Preferred

  What’s In It For You?

  FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites

  FREE National Park Pass to Grand Teton National Park and Yellowstone National Park

  FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!

  FREE WiFi

  $98/week OR FREE Meal Plan (this depending on hourly or salaried position) Meal Plan covers 3 meals/day in the employee cafeteria

  Recreation Program and complimentary use of Rec Halls and Employee Gym at JLL (w/ Climbing Wall)

  Before you apply, visit http://www.TetonEmployee.com for detailed information about housing and other information you will find helpful.

  We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com

  The expected pay range is $17.20. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

  Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  Requisition ID 499199

  Reference Date: 11/30/2023

  Job Code Function: Concierge

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