Discover. A brighter future.

　　With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

　　Come build your future, while being the reason millions of people find a brighter financial future with Discover.

　　Job Description:

　　At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

　　Responsible for leading a team that manages technology development or support processes. Defines and assess processes in line with appropriate controls, standards, and policies. Assists in defining performance metrics and tracks the performance of processes. Manages escalated technology issues. Provides oversight and direction in the resolution of critical incidents impacting production systems. Develops and coaches’ teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams.

　　you oversee.

　　Responsibilities

　　Assists in coaching, mentoring, and managing the performance of a team. Assists in developing and maintaining individual development plans for career progression and employee engagement. Monitors performance and behavior issues on the team.

　　Leads a team that manages technology development or support processes. Participates in establishing service level agreements and metrics to assess process performance. Handles escalations for technical issues. Ensures processes are adhering to defined controls,

　　procedures, and policies.

　　Provides oversight and direction in resolving critical incidents impacting production systems.

　　Ensures the timely resolution of restoring service during outages. Communicates status of major incidents to technology management and key stakeholders.

　　Provides oversight for research efforts; ensures quality of technical solution and deliverables.

　　Minimum Qualifications

　　At a minimum, here’s what we need from you:

　　H.S. Diploma or GED

　　4+ years of experience in Computer Science, Engineering or related

　　In lieu of education, 6+ years of experience in Computer Science, Engineering or related

　　Preferred Qualifications

　　Bonus Points If You Have:

　　Bachelor’s in information technology or engineering

　　2+ years in People Management

　　6+ years of experience in Computer Science, Engineering or related

　　Application Deadline:

　　The application window for this position is anticipated to close on Jan-24-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

　　Compensation:

　　The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

　　Benefits:

　　We also offer a range of benefits and programs based on eligibility. These benefits include:

　　Paid Parental Leave

　　Paid Time Off

　　401(k) Plan

　　Medical, Dental, Vision, & Health Savings Account

　　STD, Life, LTD and AD&D

　　Recognition Program

　　Education Assistance

　　Commuter Benefits

　　Family Support Programs

　　Employee Stock Purchase Plan

　　Learn more at MyDiscoverBenefits.com .

　　What are you waiting for? Apply today!

　　All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

　　Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://urldefense.com/v3/__https:/www.eeoc.gov/poster__;!!MjXRb4uW6x5k!ABIVgRw0WsyX2wfQC-pKxK3V9X4h1NBUGgjO7EM8PTvp5MNRgpEuVC_jVk0fcn_ISAZjmwkbLuUIrj8mFedCBkyz$)