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Manager of Outreach and Engagement
Manager of Outreach and Engagement-April 2024
New Haven
Apr 1, 2026
About Manager of Outreach and Engagement

  VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

  Company Overview and Mission

  Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless. Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission: "To serve people who are homeless or at risk of becoming homeless, by providing shelter and housing and by fostering their personal growth and independence." Objective Under the direction of the Director of Emergency Services, the Senior Manager of Outreach provides leadership and oversight to the O and E, SIF, Abrahams Tent and LEAD programs providing outreach and diversion services to homeless adults in the Greater New Haven area. This position plays a key role in collaborating with government, local mental health and substance abuse service providers, and housing providers in addition to other agency programs to serve the most complex and service disengaged groups.

  Qualifications

  Bachelors Degree with a minimum of four years experience working in a social service, mental health or substance abuse agency in an administrative or management role

  Ability to work with improvement teams and foster teamwork

  Excellent organizational and time management skills

  Strong command of MS Office software modules Strong written and oral communication skills

  Knowledge of Motivational Interviewing, Person-Centered-Planning, Harm Reduction, Trauma Informed and Gender Specific Care and Housing First philosophies and models

  Experience serving persons with histories of mental health, substance abuse and homelessness

  Valid drivers license with a good driving history and daily access to an automobile Preferred

  Masters Degree LCSW Columbus House, Inc. Job Posting: Full Time, FLSA Exempt, Non-Essential Manager of Outreach and Engagement Responsibilities

  Provides supervision, leadership and direction to all Outreach staff Conducts consumer orientations Leads weekly rounds meetings for both outreach teams

  Acts as the Point in Time Count Coordinator

  Acts as the Abrahams Tent Coordinator

  Acts as the agency point of contact for the Law Enforcement and Diversion initiative

  Creates an environment that is both welcoming and provides an enriching experience for all service recipients

  Ensures that services are carried out with fidelity to each practice Integrates Outreach services into all aspects of Columbus House programs

  Responsible for intake, service and referral coordination for program clientele Monitors program budget and ensure adherence fiscal probity

  Other related duties as assigned

  Supervised by: Director of Emergency Services

  Salary Range: Negotiable based on education and experience plus excellent benefits

  Schedule: Monday - Friday 40 hours; 9am-5pm

  Benefits:

  Medical, dental, and vision benefits are offered along with other additional voluntary coverages with full time employment.

  401 K retirement plan with employer matching contribution

  Paid time off 10 paid holidays

  VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested

  Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to[[email protected]]{target="_blank"}or apply at www.columbushouse.org

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