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Manager, Human Resources
Manager, Human Resources-October 2024
Akron
Oct 27, 2025
ABOUT SPECTRUM
Spectrum provides a full range of advanced broadband services, including video entertainment programming, internet access, and home phone service.
10,000+ employees
Media, Telecom
VIEW COMPANY PROFILE >>
About Manager, Human Resources

  JOB SUMMARY

  Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and Industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

  MAJOR DUTIES AND RESPONSIBILITIES

  Actively and consistently support all efforts to simplify and enhance the customer experience.

  Focus on service delivery in support of business organizations, providing advice and recommendations

  Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company

  Provide guidance to ensure the integrity of the performance management program and the development of employees

  Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently

  Provide consultative support to managers and supervisors

  Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support

  Manage organizational change

  Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies

  Oversee timely and accurate payroll processing and commission reporting

  Conduct employee investigations and oversee all escalated employee issues, including ethics point reports

  Establish local procedures to ensure compliance with Company and regulatory agency requirements

  Hire, train and manage performance and development of direct reports

  Oversee Human Resources communications

  Participate in enterprise wide taskforce initiatives

  Monitor processes and ensure accurate maintenance of employee files and HRIS database

  Review and oversee unemployment and workers compensation claims

  Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment

  Oversee Labor Relations Programs and participate in Labor Relations Negotiations as needed

  Oversee safety programs and follow company procedures for drug testing

  Participate in budget planning as needed and manage departmental expenses

  Perform other duties as required

  REQUIRED QUALIFICATIONS

  Required Skills/Abilities and Knowledge

  Ability to read, write, speak and understand English

  Ability to communicate orally and in writing in a clear and straightforward manner

  Ability to communicate with all levels of management and company personnel

  Ability to speak in a public forum

  Ability to effectively manage/lead projects

  Ability to supervise the work of others

  Ability to deal with the public in a professional manner

  Ability to maintain confidentiality of information

  Ability to make decisions and solve problems while working under pressure

  Demonstrated PC skills and MS Office skills

  Ability to prioritize and organize effectively

  Ability to show judgment and initiative and to accomplish job duties

  Ability to work independently

  Knowledge of local state and federal employment laws and procedures

  Knowledge of recruitment trends and technologies

  Knowledge of wage and hour laws

  Knowledge of staffing and employment practices

  Knowledge of employee relation's procedures and applicable law

  Required Education

  Bachelor's degree in human resources, business, or organizational behavior or related field or equivalent experience

  Required Related Work Experience and Number of Years

  Human Resource Generalist experience in a multi-location environment - 5+

  PREFERRED QUALIFICATIONS

  Preferred Skills/Abilities and Knowledge

  Valid driver's license with satisfactory driving record within company required standards

  Preferred Education

  Master's Degree

  Certifications for Human Resource Professionals (PHR, SPHR)

  Preferred Related Work Experience and Number of Years

  Management or leadership experience - 2+

  WORKING CONDITIONS

  Office environment

  Travel required

  HGN505 2023-23015 2023

  Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

  A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

  Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

  Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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