Job Description

Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes hospitals and health systems nationwide that have high levels of employee engagement. We provide an outstanding benefit package that includes healthcare, paid vacation, and a 403(b), along with competitive compensation. Join us! Discover why U.S. News World Report has named us one of America’s Best Hospitals.

What You will be Doing in this Role:

The Accounts Receivable Manager is responsible for managing all functions related to accounts receivable and collections. This person must possess an in-depth knowledge of Physician billing practices, rules and revenue cycle process:

Manages overall accounts receivable and all daily billing and collections activities affecting receivables.

Ensures EPIC work queues are being managed appropriately and in a timely manner. Acts as a resource for issues regarding EPIC billing system and/or other systems used by staff.

Sets long and short range goals, and implements strategies to meet desired objectives. Monitors trends in A/R, payments, and aging by billing area, location, and provider.

Evaluates effectiveness of billing and collections work functions. Recommends changes to policies and procedures, as appropriate.

Sets the unit’s financial performance goals and determines plans, priorities, and work assignments to achieve them. Sets budgetary guidelines and makes spending and resource decisions within those guidelines.

Handles in a professional and confidential manner all correspondence, documentation, and files. Manages key personnel activities, including the preparation of employee performance reviews, job interviewing and hiring, and determination of raises, promotions, transfers, and terminations.

Manages daily activities, including determining specific employee work assignments; reviewing employee activities for completeness, accuracy, and effectiveness. Monitors and adjusts staff workload and productivity, as appropriate.

Reports on issues such as: identifying and minimizing causes of denials and write-offs, analyzing aging and identifying delinquent payers, monitoring billing volumes, evaluating statistics and trends in billing, collections, and reimbursement for Groups 3 and for individual services and physicians.

Documents weekly trends for the key performance indicators of aging, days, cash, revenue, productivity, and quality reviews; includes analysis of these trends and action plans for resolution, as appropriate.

Creates reports, both targeted and cumulative, within the Switch application, with the ability to interpret, explain and analyze data for production and special projects.

Creates a supportive environment by fostering individual motivation, coaching, and training. Analyzes and recommends billing and collection staffing requirements.

Develops and coaches staff to ensure they have the skills necessary for optimum performance. Counsels employees regarding work, attendance, etc. as appropriate, and within departmental guidelines.

Communicates policies and procedures effectively and regularly to staff.

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Qualifications

Requirements:

A minimum of 5 years of demonstrated Revenue Cycle experience in a hospital or large-scale professional billing and collections healthcare system.

High school diploma/GED required. Bachelor's degree from an accredited college or university preferred.

Why work here?

Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.

Req ID : 3709

Working Title : Manager, Accounts Receivable

Department : CSRC PB - Group

Business Entity : Cedars-Sinai Medical Center

Job Category : Patient Financial Services

Job Specialty : Revenue Integrity

Overtime Status : EXEMPT

Primary Shift : Day

Shift Duration : 8 hour

Base Pay : $45.00 - $78.75

Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.