Overview

　　Why You Should Join the Service Experts Team?

　　Our team consists of the very best; we believe in doing what is right forour customers and our employees. We provide our employees with the training,support and an opportunity for unlimited professional growth. Join us andbecome an EXPERT!

　　Service Experts Company Perks and Benefits for YOU

　　Top Pay for Top Performers, including incentive and bonus opportunities,depending on the position

　　Up to $130,000 on average First Year Total Compensation" TotalCompensation is Hourly plus Spiffs/Commissions*Depending on Center thiscould be moreGenerous PTO provided

　　19 paid days off within your first year of employment (vacation,personal holidays, & national holidays)24 paid days off after your 2nd year of employment

　　No layoffs during "Slow Season" - due to our extensive customer base,you will never have to worry about not being able to provide for your familyyear-round

　　Ready to get out of your work truck? We have ample advancement andcareer-growth opportunities available across the U.S.Hold on to your more of your paycheck with Company-sponsored Medical,Dental, and Vision Insurance programsWe provided wellness program options for free employee medicalCompany-provided smart phone, tablet, uniform plan, and toolreplacement programWe'll make you better at what you do with our internal Training AcademyBest-in-class 401(k) Retirement Savings Plan with attractive companymatching contributionsCompany-paid employee Life Insurance with options for YOU and your Family!Short-term and Long-term disability insurance options that will protect youand your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance,and health advocacy programsCome join the BEST and the BIGGEST team in HVAC: Service Experts Heating,Air Conditioning, & Plumbing!Responsibilities

　　Works under general supervision to perform maintenance callsPerforms routine precision tune-ups and maintenance on heating, airconditioning, ventilation, and refrigeration equipment as well asaccessories in an accurate and timely mannerInspects and performs limited diagnostics on equipment to identify potentialproblems to prevent premature and unexpected breakdowns or callbacks

　　Completes routine maintenance and equipment cleaning as needed or required

　　Responsible for delivery and removal of parts and equipment needed tocomplete service workAssists the Service Technician in servicing heating, air conditioning,ventilation, and refrigeration equipment as well as accessoriesUsing hand-held device records all required information on customer call.Completes all forms and paperwork in a neat, timely, complete, andaccurate manner. If necessary, collects payment from customers.Communicates with dispatch, while on duty, to ensure dispatcher has anaccurate status report of activities and availability

　　Responsible for delivery of excellent customer service and sustaining highlevels of customer satisfaction

　　Promotes products and services to the customer. Calls Sales and ServiceCoordinator with specifics on replacement product sales leads generated fromcustomer service visit.Ensures company property, vehicles, and tools are being used,maintained, and properly accounted forRepresents the company professionally, honestly, and ethically in allbusiness matters and activitiesFollows standard procedures and process, ensures that the company vehicleis properly stocked

　　Performs similar/other duties as needed or assignedQualifications

　　High school diploma or GED with additional training and 0 to 2 years'experience in HVAC with technical training certification preferred

　　Must possess all valid licensing or certification as required by federal,state, provincial, or local governmental laws or regulations for thegeographical work reaEPA and safety certifications requiredBasic knowledge of the fundamentals of the operational functionality ofheating, air conditioning, and ventilation equipment as well as relatedaccessoriesProficient mechanical aptitude and the ability to operate all necessarytools and equipmentProficient and able to operate all necessary tools and equipment to performvarious service projectsBasic skills in reading wiring diagrams and troubleshooting problems withelectrical, refrigerant and duct systems on air conditioning equipment

　　Effective communication skills to communicate with customer and resolvecustomer issues, complaints, or concerns

　　Effective and efficient time-management and organizational skillsValid driver's license with acceptable driving record