Summary

　　Maintenance Dispatch Coordinator

　　Lorton, VA

　　Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

　　Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise.

　　The Maintenance Dispatch Coordinator receives, records, and distributes work orders to service crews upon customers' requests for service. The Maintenance Dispatch Coordinator will be required to work shift work that includes nights, weekends, and holidays.

　　Responsibilities

　　Receive, record, and distribute work orders to service crews upon customers' requests for:

　　Repairs and services on Government mobile and stationary equipment

　　Records information, such as:

　　Name

　　Address

　　Article to be repaired

　　Service to be rendered

　　Prepare work order and detailed notes

　　Distribute order to the service crew

　　Schedule service calls and dispatch service crew. All information is recorded in a Government program entitled Maximo.

　　Call or write the customer to ensure satisfactory performance of service

　　Keep a record of service calls and work orders

　　Dispatch orders and relay messages and special instructions to mobile crews and other departments using radio or cellular telephone equipment.

　　Other duties as assigned.

　　Qualifications

　　High school diploma or GED equivalent

　　Associates degree preferred

　　2+ years experience in a general Help Desk or Customer Service position, preferably in a maintenance environment

　　Experience with HTEE is preferred

　　Must have a valid driver’s license

　　Must pass a CBP Background Investigation

　　Knowledge, Skills and Abilities:

　　Strong organizational skills

　　Ability to prioritize and multi-task

　　Proficient in Microsoft Office Suite, i.e Word, Excel, and PowerPoint

　　Ability to work shift work that includes nights, weekends, and holiday

　　Strong oral and written communication skills

　　How you’ll grow

　　At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

　　We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

　　Benefits

　　At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

　　Learn more about what working at Chenega MIOS can mean for you.

　　Chenega MIOS’s culture

　　Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

　　Corporate citizenship

　　Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

　　Learn more about Chenega’s impact on the world.

　　Chenega MIOS News- https://chenegamios.com/news/

　　Tips from your Talent Acquisition team

　　We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

　　Chenega MIOS web site - www.chenegamios.com

　　Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

　　LinkedIn - https://www.linkedin.com/company/1472684/

　　Facebook - https://www.facebook.com/chenegamios/

　　#Chenega IT Enterprise Services, LLC

　　Chenega Corporation and family of companies is an EOE.

　　Equal Opportunity Employer/Veterans/Disabled

　　Native preference under PL 93-638.

　　We participate in the E-Verify Employment Verification Program