Long Term Disability Claims Specialist I

　　General Information

　　City/Cities

　　Oriskany, Tampa

　　State(s)

　　Florida, New York

　　Country

　　United States

　　Working Schedule

　　Full-Time

　　Work Arrangement

　　Virtual

　　Commutable Distance Required

　　Yes

　　Relocation Assistance Available

　　No

　　Posted Date

　　10-Jan-2024

　　Job ID

　　1347

　　Description and Requirements

　　Job Location : Virtual but must be commutable to Oriskany, New York or Tampa, Florida offices.

　　TRAINING WILL BE IN PERSON FOR TAMPA CANDIDATES.

　　Role Value Proposition:

　　At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities. The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will provide exemplary customer service by processing group disability claims in a timely and accurate fashion.

　　Key Responsibilities:

　　Provide timely and accurate communication, information gathering, and rendering decisions on Long-term Disability (LTD) claims according to provisions of LTD certificates. Communicate with a variety of constituents (claimants, doctors, nurses, employers, and attorneys) to gather information relevant to rendering decisions based on the provisions of the policy.

　　Claim Specialist Trainees will be routinely evaluated for increases in their authority levels as they become more experienced in their decision making and demonstrate consistency in meeting metrics.

　　Learn to develop an action plan and identify the Likely Claim Progression including identifying the return to work potential. Utilize CMG which provides an overview of high level topics, factors to consider in the administration of claims, and examples of claim situations.

　　Essential Business Experience and Technical Skills:

　　Required:

　　New hires should live a commutable distance from the site the role is posted in.

　　High School Diploma and 2-4 years of experience in claims or customer service.

　　Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning with strong problem solving and analytical skills.

　　Preferred:

　　Bachelor’s degree and strong communication skills, both written and oral.The wage range for applicants for this position is $45,000.00 - $50,000.00. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

　　Equal Employment Opportunity/Disability/Veterans

　　If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

　　MetLife maintains a drug-free workplace.