Account Management Coordinator

　　General Information

　　City/Cities

　　Aurora, Bloomfield, Tampa

　　State(s)

　　Connecticut, Florida, Illinois

　　Country

　　United States

　　Working Schedule

　　Full-Time

　　Work Arrangement

　　Hybrid

　　Relocation Assistance Available

　　No

　　Posted Date

　　19-Jan-2024

　　Job ID

　　1156

　　Description and Requirements

　　Role Value Proposition:

　　Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you will provide cross-market support functions across both Regional and Local markets in a field office(s).

　　Key Responsibilities:

　　· Provides administrative support to Service and Sales personnel as well as general office management tasks such as licensing support.

　　· Participates in the RFP process, including prospect submission, managing due dates and working with internal and external partners to coordinate responses.

　　· Managing RFPs, supplemental questionnaires and any peripheral documentation necessary to provide a response

　　· Preparing presentation materials, requesting reports to supplement RFP responses, closeout and reporting of final sales

　　· Ability to navigate internal systems to look up pertinent customer information

　　· Must be a self starter.

　　Essential Business Experience and Technical Skills:

　　Required:

　　· High school diploma.

　　· Ability to learn new systems and maneuver within multiple complex systems at same time.

　　· Strong organizational and oral/written communication skills.

　　· Ability to solve problems, think creatively, and work well with others as well as independently.

　　Preferred:

　　· Proficient in MS Office, particularly Excel and PowerPoint

　　· College Degree

　　· 1-2 years customer service or office administration experience.

　　At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

　　The wage range for applicants for this position is 41,600 to 52,900. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services, and paid time off. All incentives and benefits are subject to the applicable plan terms.

　　Equal Employment Opportunity/Disability/Veterans

　　If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

　　MetLife maintains a drug-free workplace.