Legal Market Researcher

　　Thomson Reuters is hiring a Legal Market Researcher. As a Legal Market Researcher, you'll be primarily responsible for interviewing senior legal decision makers on a variety of issues. You will join our team of in-house experts and develop into a Legal Market Researcher with the skills to conduct professional interviews and transcribe to a high quality.

　　What we can offer you:Understanding and presenting our knowledge-based incentives you will become familiar with Thomson Reuters Institute research incentives, and be able to confidently explain these to respondents to encourage participation in our research.

　　Become efficient in the use of Salesforce. You will undergo a week of training during your first week and learn how to input data and update our internal database.Develop and improve skills in qualitative interviewing You will learn to conduct a professional telephone interview and capture key insights that are used within our published reports.

　　Opportunities to develop skills. For example, digital analytics walkthroughs, Linkedin training for corporate use, and assisting Custom Insight projects. (Subject to passing probation and completing monthly individual targets)

　　About the RoleIn this opportunity as Legal Market Researcher, you will:Outbound call recruiting legal decision makers for our flagship project and work towards a monthly target and yearly completion.Secure and conduct telephone interviews. You will be responsible for conducting high quality calls to support a team-based quota of interviews each month.Maintain consistent and accurate recording of respondents' answers, both during an interview and with the use of call recordings.Manage your own schedule of interview appointments and provide clear communication to respondents.Keep database accurate and up-to-date with the latest information from/about respondents using computer systemsNeed to have a good working knowledge of Microsoft Office. You will also receive training to operate our CRM database via Salesforce.

　　About YouYou're a fit for the role of Legal Market Researcher if you have:Good literacy, numeracy and spoken communication skills will be essentialOutbound calling experience (e.g. sales, market research)Experience dealing with clients / customers in a professional, courteous mannerThe ability to work to targets - setting goals and working to individual or team targetsA background or interest in the legal market or research is beneficial, but not essentialHS diploma or equivalent

　　What's in it For You?You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connectedWellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impa