Purpose of the Lead Specimen Processor:

　　Perform the duties of a Laboratory Specimen Processor regularly. Assist the section supervisor in organizing and monitoring the work of subordinates and assist in training new Laboratory Specimen Processors.

　　Responsibilities:

　　All duties of a Specimen Processor including: Demonstrates service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations. Shows initiative and offers assistance in the completion of the department's work.

　　Additional expectations: Responds courteously to customer complaints and works to provide a satisfactory outcome. Requests changes to charge codes. Investigates billing questions. Participates in the orientation and training of new employees or students. Manages training schedules for the assigned section. Orders supplies as required. Manages inventory needs within the section. Monitors all work activities in the section, observing that all processing duties are performed according to procedures. Ensures that all associates use appropriate biohazard protection and that all safety guidelines are followed. As needed, meets with researchers and sets up proper ordering conventions and billing accounts.

　　Able to competently manage 85% of any processing responsibilities.

　　Completes schedules for the section to ensure adequate coverage and minimal overtime. Assures smooth operation of the section. Adjusts work assignments, and completes Kronos timecards according to deadlines. Assumes temporary delegated duties during Supervisor's absence.

　　High school graduate required.

　　Associates or B.S. degree preferred.

　　3 years of experience required as a laboratory specimen processor (or higher) in order to acquire a thorough knowledge of laboratory and sectional policies and procedures.

　　Effective troubleshooting and interpersonal skills. Licensure, Certifications, and Clearances: A.S.C.P. certification preferred

　　Act 34 with renewal

　　UPMC is an Equal Opportunity Employer/Disability/Veteran