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Lead Operational Risk Officer
Lead Operational Risk Officer-June 2024
Saint Louis
Jun 15, 2025
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Lead Operational Risk Officer

About this role:

Wells Fargo is seeking a Lead Operational Risk Officer in the COO Operational Risk Team. This role with be for Operational Risk Business Oversight (ORBO) of third-party risk management.

Operational Risk: As a part of Wells Fargo's second line of defense and Independent Risk Management team, covers jobs responsible for governance, oversight, and credibly challenging operational risk exposures and risk management practices through monitoring, analyzing, and developing standards for remediating risk that arises from inadequate or failed internal processes, people, systems, or external events.

In this role, you will:

Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events.

Maintain a balance between risk mitigation and operational efficiency.

Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls.

Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings.

Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines.

Design and develop the most complex testing strategies, methodologies and analyses.

Consult with the business to develop corrective action plans and effectively manage change.

Identify training opportunities.

Design and coordinate the development of training materials and coordinate or deliver training.

Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk.

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.

Lead project or virtual teams and mentor less experienced staff.

Required Qualifications, US:

5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:

Experience in operational risk, independent testing, audit or compliance role

Experience in third party risk

Strong understanding of risk functions, business operations, processes or controls

Experience with evaluating processes, risks, and the effectiveness of controls

Good analytical skills with high attention to detail and accuracy

Strong Excel and reporting skills

Ability to prepare and deliver data in a way that is concise/understandable

Excellent verbal, written, and interpersonal communication skills

Job Expectations:

This position is not eligible for Visa sponsorship.

Ability to travel up to 5% of the time.

This position offers a hybrid work schedule.

Willingness to work on-site at stated location on the job opening.

Posting End Date:

2 Apr 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Company: WELLS FARGO BANK

Req Number: R-349797-4

Updated: Wed Mar 27 00:00:00 UTC 2024

Location: SAINT LOUIS,Missouri

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