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LAB Benefits & Wellbeing Senior Coordinator
LAB Benefits & Wellbeing Senior Coordinator-October 2024
London
Oct 28, 2025
About LAB Benefits & Wellbeing Senior Coordinator

  WHAT YOU'LL DO

  As a Senior Benefits Coordinator you will take the lead in coordinating all BCG employee benefits and wellbeing programmes for the BCG London office. You will be responsible for, and executing, the benefits and wellbeing strategy alongside the Senior Benefits Manager. You will play a pivotal role in raising the awareness of our benefits and wellbeing offering and will have an exciting opportunity to contribute to a range of projects to further enhance our provision.

  In addition, you will also:

  Review and enhance the benefits provision for London working closely with the LAB Benefits Senior Manager and take a leading role on projects (for example the annual renewal cycle, review of health and wellbeing benefit provisions)

  Responsible for ensuring the online benefits platform runs smoothly for all employees in London and managing any changes to the benefits package

  Take a leading role in the LAB Wellbeing Champions team by organising wellbeing events for London and partnering with wider colleagues and networks who are passionate about wellbeing

  Manage complex employee queries and escalations regarding benefits

  Maintain strong relationships with benefit providers/brokers with the Senior Benefits Manager

  Actively engage employees to drive uptake of a wide variety of benefits and regularly produce clear communications to be sent to employees to help people understand their benefits

  Lead and organise benefit events (such as the benefits fair) and present our offering to new hires and at office wide events

  Form strong relationships and partner with the Global Benefits team and internal stakeholders

  Responsible for the monthly benefit payroll process and invoice reconciliations and act as the escalation for other members of the London team to resolve issues in a timely manner

  Work with the Finance and Tax team to ensure that all benefit provisions have the correct tax treatment and that we are up to date with all relevant changes in legislation (e.g., pensions)

  Review the performance of suppliers and take a leading role in reviewing vendor relationships

  YOU'RE GOOD AT

  You have a proven interest and experience in Benefits & Wellbeing

  You have strong understanding of the collaboration between benefits and the finance team with proven experience with working with payroll/accounts teams

  You have the resilience in dealing with routine tasks

  Confident in presenting to large groups both virtually and in person

  You have a high integrity standard and are a trustworthy person

  You like to take initiative and responsibility

  You have strong organization skills and attention for details

  And you have a high level of energy and are committed!

  YOU BRING (EXPERIENCE & QUALIFICATIONS)

  Minimum 4+ years of relevant work experience in a Benefits role, preferably in a fast-paced professional services environment

  Experience with implementing and managing Benefits.

  HBO or University degree of equivalent relevant experience

  * Fluent in English

  YOU'LL WORK WITH

  You will work with multiple stakeholders, both from consulting teams and from business support teams, from our office in Amsterdam and our offices in London and Brussels. Other stakeholders are e.g. Finance, Payroll and General HR.

  ADDITIONAL INFORMATION

  The role will be based in London but you will be working with a LAB team so travel will be required on occasions to Amsterdam and Brussels

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