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Supporting the Meeting Management Team for assigned program deliverables is key to Junior Meeting Managers. Be the primary liaison for management of program deliverables (Attendee Management, Transportation, Small Program Planning, Reconciliation, etc.). Reporting to Team Leader and building a working relationship with clients and third-party suppliers. Must have 3 years of professional experience in the meetings events industry and 2 years of professional experience in event housing and registration management.

What You'll Do:

Meets all established deadlines

Leads attendee registration and housing

Handles VIP, sponsor and speaker registration, special requests accommodation assignments

Processes individual registrations for participants and/or assist with questions regarding registration

Produces name badges, labels and tent cards, etc.

Ships program materials including travel director packets

Performs quality review of all registration data

Runs transportation manifests

Works with group air team to handle attendee travel

Manages client relationships and logistics (i.e. FB, AV rooming lists) for small programs, as needed

Travels onsite to programs, as needed to run logistics and registration desk.

Use Cvent system to manage programs.

Builds and runs reporting timeline, documents and spreadsheets for assigned programs, as required by team and client.

Maintains accurate records, data input, and complete file management as outlined in American Express Meetings Events and client policies and procedures.

Builds and delivers custom forms/reports to client and team such as sign-in sheets, breakout schedules, rooming lists, transportation, etc.

Processes supplier invoices as required.

Reconciles events and expenses as needed.

Runs standardized reports for assigned programs on set schedule

Assignment of special projects as needed both internal and for the client

Participates in client meetings and conference calls

Communicates timelines with clients, vendors and team.

Participates in pre-con meeting one week prior to program operation by providing updates on assigned tasks.

Orders and verifies supplies for team and programs.

Assignment of special projects as needed both internal and for the client

What We're Looking For:

2 years business experience or college degree

2 years of past meeting planning/attendee management skills required.

Ability to communicate effectively and professional with all levels of management and clients.

Appearance needs to always be neat and professional

Confirmed organizational skills

Ability to prioritize multiple demands

Ability to work accurately and timely – in order to meet deadlines.

Ability to travel by airplane, boat, rail and/or car 25-35% of the time.

Ability to be flexible and handle change well.

Excellent digital literacy, knowledge of Microsoft Office tools ability to learn new technology quickly

Ability to analyze and manipulate data in MS Excel and build custom reports

Strong interpersonal communication customer service skills

CVENT experience/proficiency preferred

Location

United States - Virtual Location

The US national annual base salary range for this position is from $46,000 to $93,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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