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Director, Business Data Analysis
Director, Business Data Analysis-March 2024
Charlotte
Mar 28, 2026
About Director, Business Data Analysis

  Who we are

  American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

  Get to know the business

  General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

  About the role

  This role will be actively involved in supporting AIG’s KPI Program which includes:

  Understanding approved Key Performance Indicator (KPI) definitions and working closely with business partners in various functional areas (ie. Finance, Operations, Underwriting etc.) to ensure an alignment to and adoption of KPIs.

  Assisting in the build-out of business requirements for KPI reports and enhancements by liaising between business partners (business units and functional areas) and technical teams.

  Coordination of monthly production KPI reports.

  Responding to and fulfilling business partners’ ad hoc KPI data requests.

  Assisting in decommissioning of legacy/redundant KPI reports.

  What you need to know:

  Ability to consult with business stakeholders to design, develop and maintain business intelligence solutions.

  Identify opportunities to rationalize and modernize reporting and dashboard self-service solutions.

  Understanding of data visualization and dashboarding skills with business intelligence applications (Tableau, Power BI, Qlik), embedded analytics and infographics.

  Ability to distill complex business information into actionable insight.

  Ability to develop strong business partnerships.

  Strong execution skills.

  Ability to manage small projects independently.

  Strong problem-solving ability – candidate needs to exhibit structured thinking, attention to details, analytic skills, and process orientations.

  Highly motivated, positive, and collaborative attitude, team player with strong verbal and written communication skills.

  Ability to work effectively in a fast-paced environment and with changing priorities.

  What we’re looking for:

  5+ years of business intelligence, business analyst, and/or data analyst experience.

  Degree from a four-year college or university.

  Understanding of programming and statistical tools.

  Advanced understanding of P&C Insurance industry .

  Knowledge in commercial insurance domain preferred.

  Familiarity with Agile methodology.

  A look at our Benefits

  We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

  We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

  We are an Equal Opportunity Employer

  American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected] . Reasonable accommodations will be determined on a case-by-case basis.

  Functional Area:

  DT - Data

  Estimated Travel Percentage (%): Up to 25%

  Relocation Provided: No

  National Union Fire Insurance Company of Pittsburgh, Pa.

  At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

  But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

  Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .

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