Required Skills:

　　Desktop Support experience (1+ years)

　　Technical troubleshooting skills relating to IT hardware and software support

　　Office 365 (using it, troubleshooting issues, outlook integration, restarting and refreshing)

　　Knowledge of Dell devices (Most of the IT laptops are Dell)

　　Customer Service Mindset

　　The ability to communicate professionally in written and verbal form

　　Ability to work on-site 5 days a week at multiple locations across the Austin metroplex (you will not travel daily - one site per week)

　　Duties, Functions and Responsibilities:

　　Installs, maintains and provide technical support for users.

　　Performs hardware, software, and applications support and preventative maintenance

　　Performs end-to-end environment appropriate support utilizing best practices and documented procedures

　　Works with customers and purchasing to identify solutions, and obtain quotes for those solutions.

　　Responsible for inventory management and record keeping

　　Develops, documents, publishes and provides communications

　　Performs system administration functions

　　Contributes to team dynamics and successes

　　Records incidents and events information

　　Diagnoses and resolves or escalates technical support

　　Responds to Service Desk requests

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.