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IT Support
IT Support-May 2024
Taipei City
May 11, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About IT Support

  Description

  •Bachelor or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines.

  •4+ years of IT infrastructure operations experience or server / network hardware and operation systems maintenance / troubleshooting experience.

  •Experienced in computer, Server, Storage or Network hardware troubleshooting.

  •Good in written and verbal communication English.

  Key job responsibilities

  •Incident first responder and onsite hands on support

  •Break-fix and troubleshooting according to process guideline

  •Maintain proper IT operations according to process guideline

  We are open to hiring candidates to work out of one of the following locations:

  Taipei, TWN

  Basic Qualifications

  •Bachelor or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines.

  •4+ years of IT infrastructure operations experience or server / network hardware and operation systems maintenance / troubleshooting experience.

  Preferred Qualifications

  Industry experience in software and hardware Operations.

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