This individual analyzes, designs, supports, and documents enterprise message and file transfer systems, serves as an integral project leader by actively participating in the design of systems solutions, managing configuration, testing, quality control, implementation, and provides ongoing support to users through training, maintenance and troubleshooting. This also requires provisioning, modifying, and terminating access to secure systems within the Paycom environment. This position requires an individual that can work well in a team environment and is able to partner closely with supporting teams (Desktops, Infrastructure, Development, Information Security and Risk) for successful project collaboration.

　　RESPONSIBILITIES

　　Performs technical assessments, analysis, configurations, testing and documentation of new or existing systems.

　　Implements, maintains and upgrades 3 rd party Client-Server software application systems including but not limited to Microsoft SQL Server, Exchange, Teams, MoveIt, GoAnywhere, etc.

　　Conducts market research as it pertains to a given set of solution requirements.

　　Manages relationships with external vendors for systems and third party applications.

　　Analyzes and translates complex business requirements into a functional system design document.

　　Uses knowledge of current applications, interfaces, and data structures to recommend solutions and provide input to business units.

　　Prepares users by designing and conducting training programs by providing references and support.

　　Understands points of interaction and impact on other systems across the enterprise.

　　Manages the installation of maintenance/patches and software upgrades.

　　Meets financial requirements by submitting information for budget.

　　Must be detail oriented and process driven. Must be able to enforce policy driven security practices and maintain strong ethics while doing so.

　　Support internal and external audits by gathering and/or coordinating deliverables for necessary evidence and review.

　　Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

　　Protects organization's value by keeping information confidential and secure above all else.

　　Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

　　Documentation:

　　Documents specific duties, activities, problems solved and issues resolved.

　　Writes user and admin training guides when necessary.

　　Miscellaneous:

　　Attends meetings and serves on committees, as requested

　　Performs additional duties and assignments as requested

　　Qualifications

　　Education/Certification:

　　Bachelor’s degree in Computer Science, Information Science, or related discipline.Experience:

　　5+ years of Enterprise Messaging, Server administration and file transfer systems or similar experience

　　Long term systems implementation projects

　　Experience with production and disaster recovery systems/application support

　　Knowledge of script writing and scheduling

　　Skills/Abilities:

　　Can evaluate critical systems, prioritize workflow and determine solutions

　　Can easily adapt and learn new software systems and technology

　　Can establish storage usage and requirements

　　Has excellent written and verbal communication skills

　　Can Interpret and apply laws, regulations, policies and procedures

　　Can provide technical assistance for computer problems

　　Can read and understand technical manuals

　　Can work for extended time at keyboard/terminal

　　Can maintain effective working relationships with supervisor and coworkers

　　Can work flexible hours, including weekends and evenings

　　Knowledge of:

　　System Administration best practices

　　The Software Development Life Cycle

　　Microsoft Operating Systems

　　M365 Administration

　　Microsoft Exchange Server (OnPrem/Exchange Online)

　　File Transfer systems (SFTP, FTP, MFT)

　　Database technologies, MS SQL, MySQL, etc.

　　Disaster recovery best practices

　　SPF/DKIM/DMARC

　　Change Management

　　Client configuration

　　Server inventories with server specifications and IP addresses

　　DNS/Active Directory/Group Policy

　　Application interfaces and required firewall configurations

　　Emerging technology trends

　　PREFERRED QUALIFICATIONS

　　Skills/Abilities:

　　Has strong interpersonal skills

　　Is confident to have face to face interactions with Business / stakeholders

　　Experience with Linux operating systems

　　Experience with email security appliances

　　Has MCSE, CompTIA, or vendor specific certification(s)

　　Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. **To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information:** paycom.com/careers/eeoc

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