Position Overview:

　　This lead technical role manages the efficient delivery and support of IT services at Coca-Cola manufacturing facilities in multiple locations and time zones globally. Responsible for leading the Client Services team supporting technology and end-users in multiple locations. Partners with business leadership, provides counsel on Information Technology related issues and initiatives. Partners with fellow IT teams in pursuit of implementing standard IT solutions. Ensures compliance with cyber security requirements and all other established operating and emerging technology standards, practices, and procedures

　　Function Related Activities/Key Responsibilities:

　　Lead Client Services team to ensure IT excellence and operational efficiency in multiple locationsDevelop and maintain standards, guidelines, and operational procedures for the teamServe as an escalation point for IT-related issues within multiple locations

　　Provide leadership and IT support for multiple locations projectsManage deployment and support of IT infrastructure and projects within multiple locationsEnsure adherence to lifecycle management plans, asset management standards, and policiesContribute to shareholder value by eliminating waste and improving operational efficiencyManage and report on vendor relationships and service provider performance, ensuring compliance with SLAs and agreementsManage OPEX & CAPEX budgetsPromote cultural and ethical values by modeling and coaching for employee commitment and engagementDevelop and adapt skill set as business and technology evolveServe as technical resource for IT/OT initiativesSupport IT infrastructure for DR and BCP initiativesPartner with business and leadership in regionCollaborate with other Client Services Managers to define and implement shared goals and Manufacturing IT standards

　　Education Requirements:

　　bachelor's degree or equivalent experienceFunctional Skills:Experience in developing and executing IT solutions to complex business problems

　　Experience in leading a team, motivating others, and driving results in a cross functional environment

　　Demonstrated competency in the following areas:

　　PC & Deskside Support - Microsoft and Apple OS, RDP, VDI O365 and Microsoft Office Suite including email, Word, Excel, PowerPoint, and Teams

　　Output Management - MFP, secure print, label, and network printers

　　TCP/IP, LAN/WAN connectivity and Network Infrastructure

　　Manufacturing Application Knowledge

　　Project Deployment & Management

　　Vendor Management

　　Advanced analytical and problem-solving skills

　　Structured, organized, pragmatic, practical and hands-on work style; independent decision-making ability

　　Excellent verbal and written communication skills, with the ability to adjust based on the audience, comfortable in communicating with individuals at all levels of the organization

　　10% Travel

　　Skills:

　　Negotiation; People Management; Results Driven Leadership; Analytical Thinking; Influence; Teamwork; Action-Oriented; organization; Problem Solving; Information Technology (IT) Infrastructure

　　Our Purpose and Growth Culture:

　　We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

　　We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.