At UFP, our sales positions are the foundation of our business. In theseroles, you'll gain a comprehensive understanding of the industry as youpursue a lucrative and rewarding career in sales. We foster a work hard,play hard culture, and believe our customer relationships are the key to oursuccess. If you're passionate about working with customers, have anentrepreneurial spirit, and aren't afraid of hard work, apply now tobecome part of the UFP family.Job SummaryThe Inside Sales Coordinator is responsible for interacting with new &existing customers primarily by phone and email. Provides support to customersand account managers by maintaining frequent communication with both and byhelping troubleshoot problems. Works under general supervision; a certaindegree of creativity and latitude is required; relays on pre-establishedguidelines to perform the functions of the job.

　　Principle Duties and Responsibilities

　　Maintains frequent communication with customer base and gathers information toensure their satisfaction

　　Facilitates the scheduling of orders and resolving issues including, but notlimited to: back orders, on-hold orders

　　Review order status and ensure timely picks to meet delivery deadlines

　　Complete and accurate data entry of quote/order details per take offspecifications

　　Work independently to meet individual goals while supporting the team to meetteam goals

　　Communicates sample needs for customers/dealers/contractors with the plant

　　Corresponds regularly with customers, i.e., Brand Bulletins,Brochures, and any program updates

　　Works with account managers to comply with customer request and to solvecustomer problems

　　Maintains positive relationships with sales, shipping and other internaldepartments

　　Works with Product Managers to enhance sales programs

　　Attends shows and product introductions when necessary

　　Attends various product trainings, as needed

　　Prepares various reports and correspondence as required

　　Performs other duties as required

　　Qualifications

　　Minimum of high school graduate

　　Minimum two years of experience in customer services

　　Strong communication skills, written & oral, ability to multitask

　　Organized and excellent attention to detail

　　Working knowledge and proficiency in the use of computer and business-relatedsoftware, including Microsoft applications (Excel, Word and Outlook)

　　Working knowledge of various office equipment (computer, scanner, etc.)

　　Compensation & Benefit Information:Hourly Pay Range: $22.00-24.00 per hour

　　Bonus/Incentive PayPosition eligible for quarterly bonus; with an additional discretionaryannual bonus based on Company and business unit performance may also beprovided.

　　Benefits currently offered to our employees:

　　Medical insurance

　　Health savings account with company contribution

　　Dental insurance

　　Vision insurance

　　Basic and voluntary life insurance

　　Disability insurance

　　401(k) plan with company match

　　Paid vacation and holidays

　　Stock purchase program with employee discount

　　Educational reimbursement

　　Wellness programs and challenges

　　Other supplemental benefits