Description:

　　Housekeeping Office Coordinator

　　Salary: £26,732 Service Charge

　　At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

　　Just some of the benefits you will enjoy as a Housekeeping Office Coordinator at Andaz London Liverpool Street, a concept by Hyatt Hotels

　　12 complimentary nights a year across Hyatt Hotels worldwide

　　Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

　　Free meals on duty

　　50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

　　Business attire laundered complimentary

　　Headspace membership and access to our Employee Assistance Programme

　　Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

　　What you will do as a Housekeeping Office Coordinator

　　· Is aware of, adheres to and assures that all the Housekeeping team follow hotel rules and policies at all times

　　· Complete all tasks on their designated task list in a timely and efficient manner and ensuring all necessary follow-up and communication is complete prior to ending their shift

　　· To read and send housekeeping handovers noting any special requirements for the day ahead and check emails for any important information and send to Shift leaders

　　· Opening the department and allocating the room attendants sections for the day, preparing the day ahead attendance sheet

　　· Ensure traces are updated and left placed on Room attendants list

　　· Ensure safety of all keys held in housekeeping office and recording of any keys and phones issued from office.

　　· Receive reports from housekeepers regarding rooms requiring urgent maintenance and keep log records of information passed, follow-up when needed

　　· Receive and coordinate all calls received by housekeeping

　　· To record and report any information that would enhance guest experience and create simple meaningful gestures to the guests.

　　· To handle and share any guest complaints and requirements in accordance with the established procedure of the hotel and report all such incidents to Housekeeping management

　　· To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development.

　　About Andaz London Liverpool Street

　　Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.

　　At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

　　Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

　　Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

　　Next steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Andaz London Liverpool Street!

　　Primary Location: GB-ENG-London

　　Organization: Andaz Liverpool Street

　　Job Level: Full-time

　　Job: Front Office

　　Req ID: LON005598

　　Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.