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Hotel Performance Analytics Manager - Signia by Hilton Orlando & Waldorf Astoria Orlando
Hotel Performance Analytics Manager - Signia by Hilton Orlando & Waldorf Astoria Orlando-April 2024
Orlando
Apr 2, 2026
About Hotel Performance Analytics Manager - Signia by Hilton Orlando & Waldorf Astoria Orlando

  The Manager, Hotel Performance Analytics will be optimizing time and labor resources for managed hotels. This position, reporting to the Director of Finance, will spend the majority of time supporting hotel performance objectives in addition to auxiliary responsibilities (eg Revenue analysis, Menu controls and audits, Room & Occupancy Trends, etc) unique to the hotels business needs.

  This position will be a shared position, with a 60% focus on the Bonnet Creek Complex consisting of Signia by Hilton Orlando Bonnet Creek & Waldorf Astoria Orlando, with the remaining time focusing on both the Hilton Buena Vista Palace and Hilton Orlando Lake Buena Vista.

  What will I be doing?

  As a Manager of Hotel Performance Analytics, you'll take a consultative lead, working on property and reporting directly to theDirector of Financeto optimize resources and elevate performance. As our labor expert, you'll drive efficiency, boost team engagement, and ensure guest satisfaction while taking on unique responsibilities tailored to the hotel's business needs.

  • Collaborate with hotel leadership to unlock financial potential and enhance guest and team member experiences.

  • Champion strategies for streamlined labor management, financial management, and offering essential system support and training.

  • Lead the charge on forecasting, budgeting, and driving departmental labor objectives.

  • Take ownership of specialized areas like LMS Quality Control and Vendor Management.

  • Forge strategic partnerships to align auditing targets and provide insightful performance updates.

  • Implement cutting-edge Labor Management procedures and conduct impactful metric analysis.

  • Shape policies that enhance operational effectiveness while maintaining budget-aligned standards.

  • Analyze and fine-tune labor programs against benchmarks and industry standards for continuous improvement.

  What are we looking for?

  To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Minimum Overall Years of Professional Experience: Three (3) or more years

  • Minimum Years of Experience: Two (2) or more years of experience in hospitality operations, finance, or related work that supports time and labor management

  • Minimum Years of Experience: Two (2) or more years of specialized experience creating complex financial and analytical data

  • Expert in Microsoft Office

  Preferred Qualifications:

  •Familiarity with Hilton financial systems including PROPPLAN, Smartview, and OnQ Operations Audit

  •Labor Management System administrator experience (UniFocus, Kronos, or other)

  •Time & Attendance administrator experience (ADP TimeSaver, Kronos, UniFocus T&A, or other)

  •Experience using business analytic tools such as Tableau or Cognos

  What are the benefits of working for Hilton?*

  Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

  Go Hilton travel program: 100 nights of discounted travelHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parentsDebt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certificationsFlexible shifts and days offComprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCareMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement**Available benefits may vary depending upon property-specific terms and conditions of employment

  What will it be like to work for Hilton?

  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

  Job: Finance

  Title: Hotel Performance Analytics Manager - Signia by Hilton Orlando & Waldorf Astoria Orlando

  Location: null

  Requisition ID: HOT0A8XX

  EOE/AA/Disabled/Veterans

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