Description

　　What You Will Be Doing

　　Courteously welcome all guests and provide excellent service to ensure guest satisfaction

　　Adhere to house rules, departmental policies, and safety standards

　　Communicate clearly with guests and management

　　Respond to or channel any guest requests/complaints to the department or proper manager

　　Handle guest billing in a responsible and professional manner

　　Use problem-solving skills to professionally handle any guest issue, question, or concern

　　Communicate with other departments to address requests and concerns from guests

　　How You Will Do It

　　Operate the Front Desk system to make reservations

　　Check-in guests into the computer, establishes credit and give the guest accurate information

　　Proper distribution of room keys and staff keys

　　Handle phone lines from both in-house guests and public calls

　　Dispatch pertinent information to corresponding departments

　　Responsible for changes to guest room status; i.e. room changes, early departures and stay-overs

　　Checking guest out of the hotel by going over their charges and collecting the payment, room key and balancing/closing out room folio

　　What You Will Need

　　Must have general computer knowledge

　　Previous experience with Credit Card Machine preferred

　　Must be a friendly, outgoing “people” person with a good attitude and smile

　　Previous experience working with the public in a service provider industry preferred

　　Must be able to stand up to four (4) hours at a time and reach above shoulder level

　　Must be comfortable answering and transferring calls

　　Knowledgeable of hotel property and water park

　　Possess ability to multi-task and work in a fast paced environment

　　Possess ability to remain calm and professional in all situations

　　Knowledgeable in all hotel and water park services and hours of operation

　　Must be able to work weekends, holidays, and other shifts as necessary

　　Why work with us?

　　Pay Range: $15.50-$15.75 per hour

　　Flexible scheduling – work as little or as much as you want

　　Paid training

　　DailyPay – work today, get paid tomorrow

　　Advancement opportunities

　　Free admission to ALL Six Flags parks, including White Water Bay

　　Free tickets for friends and family

　　Discounts on passes, food, and merchandise

　　Exclusive employee events

　　Fun rewards, benefits, and more!