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Home Office Oversight Consultant
Home Office Oversight Consultant-February 2024
Milwaukee
Feb 11, 2026
About Home Office Oversight Consultant

   At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

   At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual.

   We're strong and growing. In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual. We're strong, innovative and growing.

   We invest in our people. We provide opportunities for employees to grow themselves, their career and in turn, our business.

   We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer. Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about.

   What you will do:

  This role will ensure investment programs compliance and supervision in accordance with federal regulations and advisory program requirements and rules to handle and mitigate operational risk for the front line. Performs oversight and control obligations while maintaining fiduciary responsibilities and supervision for advisory programs. Resolves investment and/or advisory program account supervision/oversight issues, including escalations, home office leader inquiries and field partners. Takes leadership role as a technical authority and responsible for proactively identifying options and solutions with an eye towards risk and tradeoffs.

  How you will do it:

  Ensures investment programs compliance and supervision in accordance with federal regulations and advisory program requirements and rules to manage and mitigate operational risk for the front line. Performs oversight and control obligations while maintaining fiduciary responsibilities and supervision for advisory programs. Resolves investment and/or advisory program account supervision/oversight issues, including escalations, home office leader inquiries and field partners. Takes leadership role as a technical expert and responsible for proactively identifying options and solutions with an eye towards risk and tradeoffs. Participates in cross functional projects and committees. Assists manager in the oversight of day-to-day operations, including: developing, recommending and implementing policies, procedures, controls and training. Independently seeks, investigates and implements process and control improvements. Provides coaching and training to less experienced team members. Conducts supervision and oversight for all IPS programs. Tests adherence to policies/procedures, ensures proper controls; and recommends and implements corrective action. Escalates issues to Home Office Oversight Assistant Director, IPS Committees (Oversight, WMC Operational Risk and Vendor Oversight Committee and/or WMC Investment Committee). Responsible for oversight of Signature advisory program activities (e.g. overdrafts, cash, checks, ineligible securities, drift, reviews, proxy voting, investment performance, client proposals, etc.). Consults with field advisors and their staff to ensure proper program guidelines are being followed and ensures proper supervisory action taken when necessary. Responsible for monitoring field advisor program activity and approving/denying violation exceptions and ensuring ongoing oversight and supervision of approved exceptions. Conducts investment program regulatory oversight of home office trading activity. Researches and reviews pre-clearance and trading violations for home office personnel, taking corrective or supervisory action when necessary. Reviews and supervises trade corrections. Conducts regulatory supervision of IPS Trading Services employees. Tests adherence to policies and procedures via phone reviews and escalate issues to Home Office Supervision Assistant Director. Reviews trade/best execution information and resolves issues; prepares quarterly reports. Reviews clearing provider performance executing our municipal and corporate bond transactions etc. Reviews sub-custodian clearing provider performance execution of municipal and corporate bond transactions, trade/best execution performance, and IRA custody transactions; resolves issues and prepares quarterly reports for Committee reporting and escalation. Responsible for coordination and responses to regulatory exams and acts as liaison to Enterprise Risk Assurance and Enterprise Compliance for IPS. Owns and resolves issues related to supervision & oversight action items and action plan completion. Proactively identifies process improvements and implements operationally sound solutions that ensure strong oversight controls and maintain efficiency. Resolves client concerns and complaints for all Wealth and Investment Management programs. Includes; research, Field Advisor/Field Management/Law/Compliance consultations. Resolves fault/liability, develops proper resolution strategy, records and maintains documentation, drafts responses and ensures reporting to appropriate Committees and/or Enterprise Compliance. Reports Errors & Omissions (E&O) claims and works with E&O carrier until resolved.

   Bring Your Best! What this role needs:

  Bachelor's degree in Business, Finance or related field or equivalent industry experience 5 plus years of experience in financial services with an emphasis in compliance/supervision/regulatory in the securities industry including 3 years of supervisory experience preferred. Comprehensive understanding of broker/dealer and investment advisory operations and related regulation. Superior written and oral communication skills. Demonstrated ability to make independent decisions Demonstrated leadership and interpersonal skills Demonstrated analytical skills and confidence to make judgments and decisions involving ambiguity Proven ability to positively influence, work collaboratively and negotiate with all levels of employees Proven ability to proactively manage change Self-motivated and self-directed with the ability to manage multiple assignments. Proven ability to apply knowledge across complex business areas and participate in projects in a cross functional environment Strong business acumen and demonstrated ability to learn new business concepts and procedures Series 7 Required Series 24 or ability to complete the Series 24 exam within 3 months.

   Benefits:

  Great pay package, 401K, Company sponsored retirement plan, Educational assistance, Performance based incentive pay, Medical, dental and vision insurance, Parental leave, Caregiver time off....and more

  #IN-POST

   This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.

  Required Certifications:

  Series 24 - FINRA, Series 7 - FINRA, SIE - FINRA

   Compensation Range:

  Pay Range - Start:

  $73,570.00

  Pay Range - End:

  $105,100.00

  Please note that this is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

   Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!

  We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

  If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

  FIND YOUR FUTURE

  We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.

  Flexible work schedules

  Concierge service

  Comprehensive benefits

  Employee resource groups

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