Description:

　　PURPOSE AND SUMMARY STATEMENT

　　Provides technical support and problem resolution to customers and assists with the System Administration of member and corporate information systems and infrastructure assigned to the unit.

　　ESSENTIAL JOB FUNCTIONS

　　Utilize ServiceNow Ticketing system for Incident Management

　　Provides technical support and problem resolution for information systems customers.

　　Configures, installs, and supports microcomputer hardware and software

　　Researches, evaluates and recommends new hardware and software technologies.

　　Develops and writes specifications and procedures for the installation and use of a variety of information system technologies.

　　OTHER JOB FUNCTIONS

　　Prepares monthly status reports, project summaries, and technical recommendations.

　　Provides client training regarding use of System standard hardware and software.

　　Utilizes the IT Project Management tool and procedures for appropriate projects.

　　Performs all other duties as assigned.

　　REQUIREMENTS

　　Frequently required to lift 10-25 lbs.:

　　Skills:

　　Help desk, phone support, hands on, printers, workstation, support, Windows 7

　　Top Skills Details:

　　Help desk, phone support, hands on, printers, workstation, support, Windows 7

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.