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Customer Back Office
Customer Back Office-March 2024
Ospiate
Mar 28, 2026
About Customer Back Office

  Job ID

  27384

  Customer Back Office

  Regular

  Ospiate di Bollate, Italy (https://www.google.com/maps/place/Ospiate di Bollate,Italy)

  Apply to this job My candidate profile (https://career2.successfactors.eu/careers?company=solvaysa&site=&loginFlowRequired=true)

  Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

  Stiamo cercando:

  Una persona dinamica e con il senso commerciale per fare parte della squadra Supply Chain del sito industriale di Ospiate. La persona fa parte del servizio Customer Back Office per gestire gli ordini e le domande dei cliente.

  Contiamo su di te per:

  Partecipa alla buona performance del servizio al cliente.

  Assicura le spedizioni e la fatturazione dei prodotti secondo gli ordini ricevuti dal Customer Service. Garantire il soddisfacimento degli ordini pervenuti in termini di qualità del servizio logistico.

  Assicura la fattibilità ed il soddisfacimento degli ordini clienti in stretto collegamento con la programmazione, i magazzini, gli assistente commerciale e nella squadra SC del sito.

  Utilizzare il sistema SAP per garantire in tempo adatto le informazioni necessarie sugli ordini da gestire

  Single point of contact del cliente e lo rappresenta all’interno del sito.

  Partecipa attivamente a implementare la politica dello stock e ad aggiungere l’obiettivo

  Partecipa allo sviluppo della politica Qualità certificato ISO9001:2000 e ad altre certificazione del sito.

  Applica nei campi di competenza le procedure della Società relative alla Qualità.

  Partecipa alle riunione della squadra.

  Partecipa all’elaborazione del piano di progresso Qualità ed alla messa in opera.

  Contribuisce allo svolgimento del sistema di management Qualità certificato ISO9001:2000

  Partecipa ed applica, nei campi di competenza, le procedure della Società relative a HSEPT (SALUTE, SICUREZZA, AMBIENTE, PRODOTTI, TRASPORTI).

  Si impegna secondo la Politica HSEPT del sito.

  Rispetta e fa rispettare la legge e la regolamentazione applicabile alle attività col supporto e la competenza delle funzioni di supporto del gruppo, nello specifico quelle delle Risorse Umane e del servizio HSE.

  Adotta e promuove un’attitudine di prevenzione e di miglioramento continuo.

  Garantisce la sicurezza, la salute, la protezione dell’ambiente, la product stewardship e la sicurezza dei trasporti nelle sue mansioni.

  Partecipa all’assicurazione delle spedizioni e la fatturazione dei prodotti secondo gli ordini ricevuti da Rocs.

  Migliora la soddisfazione dei clienti svolgendo il sistema di management della qualità.

  Puoi contare su di noi per:

  Contribuire a mantenere un ambiente di lavoro piacevole e dinamico

  Accrescere le tue competenze

  Contribuire al miglioramento del servizio grazie all’ascolto delle tue idee

  Effettuare formazione specifica e tecnica adatte ai bisogni

  Ti offriamo:

  Stipendio competitivo e pacchetto di benefit

  16 o più settimane di congedo di maternità/paternità e co-genitorialità, secondo le normative locali

  Piattaforma di formazione per tutti i dipendenti

  Corsi di lingua gratuiti (24 lingue disponibili)

  About us

  Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

  At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

  #LI-MS1

  Job ID

  27384

  Regular

  Ospiate di Bollate, Italy

  View in Google Maps

  Apply to this job (https://career2.successfactors.eu/careers?company=solvaysa&lang=en_US&career_ns=job_application&career_job_req_id=27384)

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