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Health & Welfare - Requirements Analyst.
Health & Welfare - Requirements Analyst.-July 2024
Durham
Jul 31, 2026
About Health & Welfare - Requirements Analyst.

  Job Description:

  Role

  The Health & Welfare Requirements Analyst is a key member of the Health & Welfare (HW) Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape.

  The Health & Welfare Senior Business Analyst will utilize their consulting, analysis, and domain skills to provide the best outcomes for our client, their participants and Fidelity.

  The Expertise and Skills We're Looking For

  Bachelor's degree or equivalent years of industry experience5-8 years of Health and Welfare benefits service experience5+ years of professional experience (and demonstrated competence, depth, and breadth)Prior H&W client implementation andor platform migration experience.Prior requirements definition and documentation are a must, and client consultation experience is a plusExperience in Agile preferred, but not requiredProficient with Microsoft Office applicationsAbility to independently manage one's own workloadRegulatory and legislative knowledge in aligned service areaUnderstanding of benefits administration systemsDemonstrates excellent communication skills (written and verbal)Ability to conduct detailed analysis and document findingsProcedure execution and process improvementQuality-first mindsetDevelop client requirements documentation to facilitate migration from one administrative platform to anotherAdhere to documentation and detailed requirements definition standardsSupporting Client Consultant during consultative discussionsContribute to system gap documentation and requirements work arounds.Interface and integrate with Product Roadmap liaisons to promote system and tool updatesAbility to leverage online workflow tracking tools, including JIRA is a plusDesign and implement test strategy and execute test plans that validate the client requirements are metRequirements Analysts will be charged with owning requirements expectations from end-to-end including detail capture, system application via testing, and team/call center readinessPartnering with the Director Client Consultant to define and document requirements entries in the appropriate tools and respository

  Certifications:

  Company Overview

  Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

  Join Us

  At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

  At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

  We invite you to Find Your Fidelity at fidelitycareers.com.

  Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

  Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

  At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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