Job Number 24012746

　　Job Category Rooms & Guest Services Operations

　　Location The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Front Desk Agent to feel empowered by career growth opportunities in a people-first environment.

　　Position Summary:

　　Rise with us and assist guests arriving and departing the hotel through the check in and departure process

　　Handle general enquiries, engage and inspire guests through each guest experience

　　Support the front office team in general operational tasks

　　Take guest reservations and perform cash handling & credit card responsibilities

　　Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond

　　Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings

　　About You:

　　Experience with OPERA property management system or similar

　　Relevant experience in a similar role

　　Working rights in Australia

　　Enthusiastic to escalate your career

　　Self-motivated, driven and energized in a fast-paced environment

　　Armed with smart solutions and a can-do attitude

　　Our Benefits:

　　Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

　　Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

　　Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

　　Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

　　Opportunity to receive Employee Referral Incentives and get paid for working with your friend

　　Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

　　Westin Hotels and Resorts are part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

　　At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.