#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

　　About The Team

　　Since launching in Japan in 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers 2022 brings a new chapter of the Delivery story. #GoGetIt embodies the attitude and mindset of Delivery at Uber. Our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.

　　About the Role

　　The Growth Operations team is responsible for growing our consumer base, and increasing their engagement, while also being the advocate of the consumer internally in Uber. We serve millions of consumers every day and we work with stakeholders across the business to deliver the best possible experience and outcomes for our consumers.

　　As part of the Growth operations team you will be responsible for engaging and retaining UberEats customers. This includes innovating how we engage and what we offer, working across the business to design and execute campaigns and analysing impact to continuously improve what we do.

　　Your Impact in Role:

　　Consumer Campaigns: Plan, design and execute campaigns across different life stages of consumer journey - from customer acquisition, engagement to churn management. Manage projects end-to-end to ensure campaigns are executed as designed and deliver desired impact.Data Analysis: Analyse campaign results to measure performance, provide insights to support business decisions, and build dashboards to inform strategy for future campaign experimentsProblem solving: Proactively identify challenges and opportunities and take ownership to address them. Dive deep to diagnose the underlying root causes of challenges and work cross functionally with stakeholders to address them. Develop insights and make recommendations to enhance and improve the consumer proposition and experience.Stakeholder management: Collaborate with multiple stakeholders across the organization including Communications, Marketing, and Product, to deliver the best outcomes for consumers while supporting diverse business objectives

　　The Experience You'll Bring:

　　Good communication and stakeholder management skillsAbility to analyze data in SQL and advanced excel (Google Sheets) with an analytical mindset.Strong organization, planning and project management skills.Excellent in presentation and verbal/written communication.Attention to detail and ability to work on multiple projects in parallel without compromising the quality of deliverables while bringing innovative ideas to your work.To be a self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work.English fluency - reading, written, and spoken.Able to identify business problems and potential solutions based on segmentation data and frameworks.

　　Preferred Qualifications:

　　Japanese capabilitySQL proficiency is highly preferred but not must

　　We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

　　We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

　　Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

　　*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].