Title: GNSS Technical Support Engineer

　　Location: Campinas, Brazil (remote) OR Westminster, CO (hybrid)

　　Division:Trimble Advanced Positioning

　　Do you enjoy helping people and solving technical problems?

　　Do you enjoy working with the entire lifecycle of real-time correction services, from the generation of GNSS correction data to the usage in the field?

　　Do you enjoy interacting with people around the globe in a role with lots of variety?

　　About Trimble Advanced Positioning and Trimble Monitoring

　　Trimble Advanced Positioning is seeking a Technical Support Engineer focussing on the entire lifecycle of real-time correction services, from the generation of GNSS correction data to the usage in the field. Trimble supports enterprises all over the world to build and operate GNSS correction real-time networks for any industry and provides the world with high accuracy positioning. We offer a wide range of GNSS correction services like Trimble RTX(™) and Trimble VRSNow(™) with global reach but local service and support.

　　About the role

　　The ideal candidate enjoys helping people, solving technical problems, interacting with people around the globe and likes variety in their daily activities. As a Technical Support Engineer, you will be central to our customer's success with our solutions, helping customers install and configure their real-time systems, train them on how to get the most out of their systems, and help them resolve issues if they occur either in the RTN Control Center or in the field. Your role will include some domestic and international travel for customer on-boarding and on-site service.

　　What You Will DoSystem installations, customized configurations and training delivery

　　(onsite or via remote sessions)Technical support to address any concerns in GNSS real-time networks from the generation of GNSS correction data to the usage in different field applicationsDevelopment of training materials and best practices documentationClose collaboration and knowledge transfer amongst different functional areasProvide positive customer experience and focus on customer successAbout youUniversity degree in Geodesy or similar including terrestrial and GNSS surveying methodsAbility to describe complex technical facts in an understandable wayFluent in English and Spanish language skills are requiredExperience in land surveying with GNSS technology preferredTraining and troubleshooting experience preferredHere at Trimble we offer an excellent learning culture and opportunities to improve your professional competencies.

　　Trimble is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, colour, religion, national origin, marital status, disability, sexual orientation, or any other protected factor. EOE/M/F/V/D

　　Our Company

　　Trimble is transforming the way the world works by delivering solutions that connect our physical and digital worlds.

　　Here at Trimble, we believe our jobs are our life's work. Work that is enabling our customers to do their life's work, better. We understand that quality of life shapes the quality of work and that's why we strive to keep our people happy, healthy, fulfilled and challenged. When you join Trimble you are not only joining a company, you become part of a family, where our differences and uniqueness are valued and respected. And as a result, we are transforming the way we work - together.