Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

　　Learn more about our culture and how we make our employees happier through The Sprinklr Way.

　　Job Description

　　Help clients unlock the power of Unified-CXM!

　　Sprinklr is 3,500 employees strong, valued at $3 billion, and positioned at the forefront of the customer experience management industry. At a time when consumers are connected and empowered like never before - and businesses are reliant on social and digital lifelines like never before - Sprinklr is helping the world's largest brands provide amazing experiences at every turn.

　　Sprinklr offers a set of powerful capabilities that allow our clients to reach, engage, and listen to customers across 23 social channels, 11 messaging channels, chat, SMS and email. We empower entire organizations to work together - across marketing, advertising, research, commerce, and customer care - to manage customer experience at scale.

　　As Sprinklr grows, Partners are becoming increasingly important to customer acquisition, client success and growth. We are expanding our Modern Channels Alliance team in 2022 to capitalize on this fast-growing category - which includes working with partners like Meta, Twitter, LinkedIn, Google, TikTok, and many others. Modern Channel partners are key to Sprinklr's growth and help guide the joint innovation roadmap and GTM strategy for Unified-CXM.

　　Role:

　　Sprinklr is hiring a Global Partnerships Manager to drive collaboration between Sprinklr's accounts and our social partners. This person will report to the Director, Global Partnerships, and join a team focused on Advertising, Data, and Messaging Partnerships.

　　The ideal candidate will have a deep understanding of both the SaaS and the Adtech landscape, and have a mix of relationship management, recent practitioner experience, and account/partner management experience - and be very familiar with Advertising, Marketing, Data, and Messaging technologies. Experience with Modern Channel Partners is a plus. Most importantly, a track record in developing co-sell plans that drive leads & pipeline, and deliver revenue is a must. Candidates must have a team player attitude and be committed to working in a fast-paced, hyper-growth environment.

　　Responsibilities:

　　Representing Sprinklr within go-to-market channels (Meta, TikTok, LinkedIn, etc) to build relationships with key partners and drive the growth of Sprinklr (make it easier for Sprinklr Sales to sell)

　　Work with Success on key accounts to drive adoption of channel solutions/products to increase partner attributed revenueRun a specific motion between Sprinklr and Modern Channel accounts to identify and activate at the individual key account level based on shared, focused priorities.Drive a sales feedback loop with Sprinklr and partner product that is partner focused yet additive to Sprinklr's technology offering.Work with Partner Marketing to build partner focused collateral to drive awareness and education within the channelsFacilitating connections between Sprinklr and Channel teams on joint accounts and helping to drive positive conversations and actions from these connections.

　　Build and manage relationships with key partner teams (field, Partner Solutions, Product Specialists, etc) to facilitate a feedback loop that drives mutual businessEducate and evangelize Modern Channel Priorities to the Sprinklr field, acting as an expertCultivate relationships across functional areas including sales, services, product development, marketing, and business development.Field and answer channel and industry specific questions from internal Sprinklrites, and advocate on behalf of Channel solutions within Sprinklr

　　Qualifications

　　5+ years experience in social advertising, working with channel partners and customersFamiliarity with channel API's and hands-on experience with social advertising 3rd party technologiesPrevious experience/involvement in helping to develop products for social advertisingExcellent communication, storytelling and presentation skills with the ability to build materials and present to senior level

　　A demonstrated ability to influence at multiple levels of an organizationDemonstrated ability to manage changing priorities and deliver across many stakeholders

　　Why you'll love Sprinklr: We're committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

　　We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

　　We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

　　We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

　　EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

　　Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact [email protected].

　　Compensation Range

　　$145,000 - $193,000 - $241,000

　　The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr's discretionary bonus plan, commission plan and/or equity plan, depending on role.

　　US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.