Full-Time Players Club Supervisor

　　Wednesday thru Sunday. Hours will vary due to business needs.

　　$19.00 Hourly

　　Weekly Earned Wage Access is an option for this position.

　　Job Purpose or Objective(s): Supports the Players Club representatives, schedules associates based on business demand, provides assistance, and sets the standard for performance andcustomer service to all internal and external guests. You will report to the Marketing Manager.

　　Primary Tasks:

　　You will provide direction and feedback to representatives.

　　Respond to guest, employee, and management concerns and resolve issues within company policies.

　　You will oversee the work of your team to ensure standards are met, train team members, and conduct performance management with staff.

　　Maintain knowledge of company, departmental procedures including MICS/TICS, and Title 31 to communicate accurate information to guests and other team members/departments.

　　You will complete required reports.

　　Maintain records to document/verify department activities.

　　You will monitor inventory control of general office/rewards club supplies.

　　Help implement events and promotions.

　　You will attend training and workshops to develop marketing skills.

　　Perform other duties as assigned.

　　Requirements:

　　General computer application proficiency

　　Knowledge of principles and processes for providing customer and personal services

　　Makes well-informed decisions, even when data are limited or solutions produce unpleasant consequences; perceive the impact and possible effects of decisions.

　　Ability to writes in a clear and organized manner for the intended audience.

　　One (1) year prior experience in Marketing/Advertising

　　About the Choctaw Nation

　　The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

　　Benefits

　　Free gym membership

　　Free access to employee health clinic

　　Free lunch for casino & resort associates

　　Earned wages access once per week for hourly Associates

　　Pet insurance

　　Paid vacation / sick time

　　Medical / Dental / Vision

　　401(K) with company match

　　College tuition reimbursement

　　Short-term disability, long-term disability, and family leave

　　Employee assistance program

　　Employee prescription program

　　CNO Paid Life Insurance

　　Teladoc

　　On Site Dental Clinics (Jet Dental)

　　On Site Mammogram Services

　　Free diabetes and hypertension monitoring benefit (Livongo)

　　Accolade- Concierge Benefits Program

　　Wellness Program that equals savings on health insurance cost (Virgin Pulse)

　　Maternity Care Program

　　(Benefits provided by the Choctaw Nation are based on employment classification)

　　CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

　　Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS

　　Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.

　　Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.

　　#LI-onsite

　　Job Identification: 6554

　　Job Category: Marketing

　　Posting Date: 01/24/2024, 7:50 PM

　　Job Schedule: Full time

　　Job Shift: Variable

　　On-Site/Remote: On-Site