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Front Desk Agent
Front Desk Agent-December 2024
Seattle
Dec 19, 2025
About Front Desk Agent

  Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.Our Front Desk Agents are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas.The Radisson Hotel Seattle Airport, located across the street from Seattle-Tacoma International Airport (SEA), is looking for an energetic individual to join our Front Desk team as a Front Desk Agent.Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.PAY DETAILS:Hourly Wage of$20.00We are also offering a$500 signing bonusafter the completion of the 90-day probationary period.We are seeking a fast, fun, and friendly candidate for our full time Front Desk Agent role.What We Provide:Employee discounts on thousands of hotelsHealth Benefit programs401k retirement programCommission on upsells, paid bi-weekly with regular salaryFree ParkingResponsibilities:Greeting and engaging all guests while taking personal action to accommodate their individual needsCreates an unending energetic environment for our guests and team membersReviews all guest reservations and plans their accommodation accordinglyProcesses financial transactions and arranges special billing needs when necessaryKeeps current on activities, events, and meetings occurring throughout the hotel and in the local areaManages all guest concerns or requests diligently and without hesitationPersonally chauffeuring guests to and from various locations in the immediate area using the company vanMaintains an "Everyone Sells" vision while driving hotel revenues through upsell effortsCommunicates effectively with all hotel departments to guarantee a seamless guest experiencePrepares daily logs summarizing communications for management and other shiftsResponsible for answering and fielding all calls to the hotel, both internal and externalMaintains the confidentiality and respect of our patronsTakes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as neededRequirements:Self confidenceStrong computer skillsIdeal candidate will have a minimum of 1 to 2 years of hotel, retail, or other work experience in a similar customer focused environmentReliable transportationOpera PMS experience is a benefit but not a requirementStrong verbal, written and interpersonal skillsStrong attention to detailCommitment to exceptional service in any situationAbility to maintain a positive and professional attitude when handling al

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