Department Operations

　　Reports to: Dental Practice Manager

　　FLSA Status: Non-Exempt

　　Company Overview

　　Smart Arches is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty dental practices in New Jersey, with an expanding footprint in Pennsylvania and Maryland. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients.  

　　Position Summary

　　Smart Arches is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. We offer up-to-date equipment and technology, training, experienced and friendly staff, and dentists who truly care about their patients. Our Dental Receptionist positions offer competitive compensation and benefits packages that include medical, vision, dental, 401(k), training, more!

　　Duties and Responsibilities

　　Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner

　　Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards

　　Maintains reception area and inventory control of office supplies, patient literature and all related items

　　Performs miscellaneous job-related duties as assigned

　　Qualifications

　　Must be 18 years old

　　High School diploma or GED preferred

　　Customer facing work experience required

　　Work experience in a dental or medical practice preferred

　　Experience using Dentrix, Outlook, Word, Excel preferred

　　Easily able to learn new technologies and systems required

　　Ability to work in a fast-paced environment

　　Requires some flexibility in scheduling, such as the ability to work evenings and

　　weekends as needed

　　Knowledge and Skills/Expected Competencies

　　Strong customer service, communication and interpersonal skills.

　　Ability to clearly communicate medical information to professional practitioners and/or the general public.

　　Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.

　　Benefits

　　Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:

　　Full Time

　　We provide above industry standards for Personal Protective Equipment (PPE)

　　Competitive pay

　　Health & Dental insurance

　　Dental discounts

　　PTO

　　Paid Holidays

　　401k Retirement

　　Opportunities for growth

　　Continuing education

　　Flexible schedule

　　Training support

　　Fun and collaborative environment

　　Physical/Mental Demands and Work Environment

　　The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

　　The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

　　The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

　　Equal Employment

　　Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

　　Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

　　Company Safety

　　We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

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