About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Forecasting Team is responsible for managing the work streams and the resources that affect how appointments are being offered. The forecast system creates and maintains forecast models for the Network workforce, incorporating business intelligence and forecast information gathered from multiple sources.

The Forecast Team is the integration point into the Field Network, supporting Field Management in all Regions. Implementation of the Forecast System, Detail forecast modeling is the responsibility of this position. This position leads the dialogue for their respective markets.

Location

This is a Work from Home position

The Main Responsibilities

Interpret forecast in the Forecasting Tool which incorporates resource information to allow the company to predict Employee resources and provide its supply chain with information to meet customer demand.

Gather, analyze, and validate data.

Adjust plan based on updated information from forecast model.

Achieve consensus for operational demand forecasts by facilitating a collaborative planning process and improving relationships among planners and Field Management to better guide the company expectations and results while managing expenses.

Recommend adjustments for operational forecasts.

Prepare relevant material to facilitate research and discussion.

Provide input to volume planning.

Facilitate and manage regular demand planning meetings with field partners.

Achieve consensus with the business side and the demand chain.

Provide and maintain regular documentation of the ongoing plan and any changes

Maintain demand planning system and Forecast Tool.

Enter and modify data and ensure the correctness of the forecast.

Prepare and maintain relevant reports pertaining to demand planning.

Maintain documentation for area information

RCA on missed commitments and carryover.

What We Look For in a Candidate

Strong analytical, organizational, decision making, presentation and facilitation skills.

Strong interpersonal and communication skills are essential to effectively interact with all areas and levels of business.

Must be able to prioritize work and handle multiple issues concurrently.

Computer skills are required including Microsoft Excel, Word and Outlook.

Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview fact-find, present options recommend solutions, follow-up and customer focused behavior.

Previous experience in a multi-tasking, result oriented position in a deadline focused business.

This function is performed 365 days a year which could include weekends/holidays/evening and at time 40+ hours per week and encompasses coverage for multiple time zones.

Preferred

Bachelor's Degree; 2-4 years of relevant experienceCompensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$55,313 - $73,750 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$58,078 - $77,438 in these states: CO HI MI MN NC NH NV OR RI

$60,844 - $81,125 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits

Bonus Structure

Requisition #: 336488

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/07/2025