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Client Care Coordinator
Client Care Coordinator-March 2024
Birmingham
Mar 28, 2026
About Client Care Coordinator

Description

We are offering a short-term contract employment opportunity for a Client Care Coordinator in Birmingham, AL. This role falls within the real estate industry where you will be supporting a team of brokers handling industrial office retail properties. You will also act as the main contact for office-related queries and duties.

Responsibilities:

Oversee the distribution of internal and external marketing materials.

Serve as the primary liaison with centralized marketing, analysis, and research teams.

Provide administrative support to the sales team.

Develop proposal presentations and communication materials.

Collect and organize necessary documentation to process Brokers' commission payments, ensuring compliance with company accounting policies and applicable laws.

Ensure consistency in brand messaging and client communications by utilizing standardized templates for marketing materials.

Review marketing specifications and coordinate with marketing, analysis, and research departments.

Manage the creation and distribution of customized property information packages.

Conduct internet research and utilize PowerPoint templates for presentations.

Coordinate scheduling, calendar management, and conference call arrangements.

Maintain and update an accurate database.

Address and resolve correspondence and concerns from clients, coworkers, and supervisors.

Perform financial analysis and interpret relevant documents as needed.

Apply financial concepts, including calculations of percentages, discounts, and commissions.

Requirements

Proven expertise in documentation management.

Associate degree (A.A.) or equivalent from a two-year college required.

Minimum of three years of experience providing administrative support to multiple team members, with the ability to prioritize and manage conflicting tasks.

At least two years of experience in the real estate industry.

Familiarity with company procedures and policies.

Strong scheduling and appointment-setting abilities.

Excellent research and analytical skills.

Experience working with database systems.

Ability to develop compelling presentations.

Proficiency in 'About Time' software.

Strong internet research and navigation skills.

Background in production and marketing.

Exceptional correspondence and communication skills.

Ability to perform ad hoc financial tasks and analysis.

Skilled in calendar management and coordination.

Experience in brand awareness and marketing strategies.

Proven ability to act as a liaison between departments and stakeholders.

In-depth knowledge of the property industry.

Strong financial analysis skills.

Comfortable facilitating and coordinating conference calls.

Proficiency in Microsoft Office Suite.

Experience in creating advertisements and marketing materials.

Familiarity with specification processes.

Ability to handle complaints professionally and efficiently.

Understanding of legal regulations in the property industry.

Commitment to adhering to company policies and procedures.

Experience working with reservation systems.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .

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