Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Finance Clerk working onsite and Part time in Clifton Forge, VA you’ll be a part of bringing humanity to business. #experienceTTEC

　　This position requires you to reside within  75 miles  of  Clifton Forge, VA.

　　What You’ll be Doing

　　Have a passion interpreting financial information? You'll analyze financial information to prepare reconciliations and other financial reports. Whether it's providing audits that can help the customer reconcile their financial transactions, resolving their concerns with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

　　During a Typical Day, You’ll

　　Analyze and resolve chargebacks from credit card transactions

　　Prepare and reconcile transactions and report discrepancies

　　Generate and mail letters as directed

　　Process, verify, and apply applicable fees to customer accounts/violations within one business day of receipt

　　Reconcile transactions and balances to maintain accurate accounts

　　What You Bring to the Role

　　Experience in Bank Reconciliation is a plus

　　Accuracy-driven and passionate to keep organized in your work

　　Proficiency in Microsoft excel (can maintain complex spreadsheets - intermediate level)

　　Excellent written, verbal, and interpersonal communication skills.

　　6 months or more of customer services experience

　　High school diploma or equivalent

　　Physical requirements of the Role

　　No heavy lifting is expected. Exertion of up to 10 lbs. of force occasionally may be requiredWhat You Can Expect

　　Supportive of your career and professional development

　　An inclusive culture and community minded organization where giving back is encouraged

　　A global team of curious lifelong learners guided by our company values

　　Base wage starting at $16.25 per hour plus performance bonus opportunities

　　And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

　　Visit www.hellottecbenefits.com/ for more information.

　　A Bit More About Your Role

　　We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

　　You'll report to a manager. You'll contribute to the success of the customer experience and the overall success of the team.

　　About TTEC

　　Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

　　TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

　　Job: _Customer Care Representative

　　Title: Finance Clerk - Part time

　　Location: VA-Clifton Forge

　　Requisition ID: 03SHX