Description

　　A sales support representative provides customer support by assisting with sales procedures. They help with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts.

　　Highlights of your role

　　Knowledgeable in processing of “on behalf of” orders, quotes

　　Knowledgeable and effective when assisting dealers/distributors with entry methods and special pricing.

　　Understands the customer service process, warranties and processing of field service orders.

　　Knowledgeable of order the order flow process: from customer through manufacturing to shipping

　　Ability to manage all types of order change requests and communicate order change costs to the customer.

　　You’re a good fit if you have:

　　Good communication skills (written and verbal)

　　Ability to learn all aspects of Marvin and Integrity products and services.

　　Self-motivated and self-directed, demonstrating a reliable work ethic

　　Strong Interpersonal skills

　　Organizational skills

　　Ability to multi-task

　　Is a dependable team-player.

　　Two-year degree or 3 years of work experience.

　　Good computer skills

　　Good math skills

　　Knowledgeable of the building industry

　　Knowledgeable of Marvin systems: ICIM, Salesforce, OMS, Siebel, On-line Docs, Print Book Viewer and Microsoft Office Programs

　　Hours:

　　Monday – Friday, 8:00am – 5:00pm

　　or

　　Monday – Friday, 9:00am - 6:00pm

　　We invite you to See Yourself at Marvin

　　From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

　　For more than 100 years, we’ve been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin’s portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands. Together, we live our values and enjoy a culture that feels like home.

　　Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

　　A few unique offerings include:

　　$300 annual wellbeing account to spend on whatever makes you happy + healthy

　　Better Living Day! (a paid day off to go have some fun)

　　$$ Annual profit sharing – get rewarded for the role everyone plays in making Marvin a success

　　Giving at Marvin – join coordinated volunteer opportunities

　　Brighter Days Fund – financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

　　When you belong to the Marvin team, it’s all part of the package. Apply today!

　　Marvin is an Equal Opportunity Employer

　　This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.