Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

　　Key Responsibilities

　　Validate customer request

　　Educate customer and field technicians

　　Write documentation used by field technicians

　　Ensure Right and Fast Delivery

　　U.S. PERSON REQUIREMENTS

　　Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization

　　WE VALUE

　　Previous industry experience

　　Previous technical/installation experience

　　Previous customer service experience

　　Good written and oral communication

　　Advanced Degree

　　Good presentation skills

　　Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.