Would you like to be part of a focused, dedicated team? Do you want towork and grow with other motivated, ambitious people?Wagner Equipment Co. offers challenging career opportunities, extensivetraining and employee development along with an opportunity to grow yourcareer and thrive under Wagners reputation for excellence. We offer excellentbenefits and supply you with the tools you need to maximize your potential andgrow within Wagner.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8company paid holidaysMedical, dental, and vision insuranceLife and AD&D InsuranceRetirement Plans - 401K and Roth 401K , eligible employees can receive acompany contribution up to 7%Tuition ReimbursementEmployee Assistance Program (EAP)CEFCU- Citizens Equity First Credit Union - Employees have access to servicesinclude payroll deductions savings, accounts, loans, VISA card, and more.Additional Benefits include: Unum Supplemental life Insurance, AflacCritical Illness + Accidental Insurance, ID WatchDog and discountedemployee phone plans.The Field Service Class B technician works with some direct supervision indiagnosing,troubleshooting and repairing heavy equipment at the customers site in amanner that reflects thecompanys vision of working as One Professional Team.
Pay Rate: $27.95- $31.50 per hour
Pay rate dependent on education and experienceEssential Functions:Reasonable accommodations may be made to enable individuals with disabilitiesto performthese essential functions.Maintains truck and crane inspection logs on a daily basisCompletes CAT service reports daily that are legible, have proper grammar andsentence structure, and appropriate SIMS codeTransmits photos, timecards, service reports, and other informationthrough e-mailMaintains good customer records on jobs that have been assignedMaintains credit card receipts for accounting purposesWorks with the Service Department, Product Support Representatives, and SalesDepartment to meet all of the customers needsCommunicates with customers on the diagnosis and status of repairs, parts,and otherconcernsTeaches and coaches other technicians in the fieldPromotes Wagner Equipment Co. to customersAccurately troubleshoots and repairs CAT equipment the first timeReads, understands, and applies electrical and hydraulic schematics torepair workSafely rigs or hooks components for liftingRemoves, repairs, and installs major components in varying configurationsof equipmentMaintains tooling in good working order as per MSHA and OSHA regulationsMakes determinations in the field on warranty repair and guidelines,communicatingdecisions to customer and dispatcherMaintains service vehicle in safe and good repairOther duties as assigned by managerRequired Education and Experience:High School Diploma or GEDRelevant CAT related courses3+ years experience servicing heavy equipment1-3 years administrative/clerical experience3-5 years customer service experience3-5 years sales experiencePhysical Demands & Competencies:Standing, walking, talking, sitting, use of hands & hearingData Entry, telephone, reading/writing, reasoning, organizational,communication & math skillsSafety & Product KnowledgeAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 100 pounds ormoreWork Environment:Noise: LoudIndoors and OutdoorsTravel Requirements:75%- 100%Other Duties:Job Offers are contingent upon all required pre-employment screenings whichmay include but are not limited to background checks, drug/alcoholtesting, fit for duty testing, and any other job-related tests/screenings.Please note this job description is not designed to cover or contain acomprehensive listing of activities, duties or responsibilities that arerequired of the employee for this job. Duties, responsibilitie andactivities may change at any time with or without notice.Requirements are representative of minimum levels of knowledge, skillsand/or abilities. To perform this job successfully, the employee mustpossess the abilities or aptitudes to perform each duty proficiently.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate againstemployees or applicants because they have inquired about, discussed, ordisclosed their own pay or the pay of another employee or applicant.However, employees who have access to the compensation information of otheremployees or applicants as a part of their essential job functions cannotdisclose the pay of other employees or applicants to individuals who do not