Key Responsibilities:

• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience.

• Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research

• Provide training and guidance to new Field Clinical Specialists

• Plan and implement growth strategies within focused accounts

• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

• Validate software and hardware updates in the field

• Learns the product(s), physiology, anatomy, applications and “language” of the market and Edwards Lifesciences

• Fully monitor clinical support activities, changes in the market and assigned accounts

Education and Experience:

Bachelor's Degree 5 years experience previous related medical device and/or clinical experience

Additional Skills:

• Training experience in clinical / technical environment preferred

• Proven expertise in MS Office Suite

• Strong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

• Excellent problem-solving and critical thinking skills

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.