Coordinate and allocate appropriate clinical support (e.g, training) for stakeholders (e.g. Clinical specialists) while optimizing workflows and

　　processes within the team.

　　Key Responsibilities:

　　• Allocate clinical support needs for customer requests (e.g., procedure support, screening appointment, product demonstrations)

　　• Act as a point person and provide training on scheduling process within defined product range

　　• Review reports and confirm run rate details to management

　　• Other incidental duties

　　Education and Experience:

　　Technical Diploma in or equivalent, 2 years experience of previous related experience Required

　　Bachelor's Degree Preferred

　　Experience with basic project management Preferred

　　Previous experience in the medical device, pharmaceutical or other similar industry Preferred

　　Additional Skills:

　　• Fluent in English required; fluency in another European language preferred (e.g., Spanish, German, French, Italian)

　　• Good computer skills in MS Office Suite, Adobe, Excel and ability to operate general office machinery

　　• Good written and verbal communication skills and interpersonal relationship skills including the ability to convey instructions and training

　　• Good knowledge and understanding of Edwards policies, procedures, and requirements relevant to brand standards

　　• Good problem-solving and critical thinking skills

　　• Ability to build and maintain strong relationships across the organization to influence and achieve objectives

　　• Strict attention to detail

　　• Ability to work in a team environment, including inter-departmental teams; occasionally with contacts outside own organization

　　• Ability to provide feedback in a professional, direct, and tactful manner

　　• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control

　　measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their

　　What is it like to work at Edwards Lifesciences in Germany?

　　As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

　　We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

　　Edwards Lifesciences in Germany also offers the following benefits:

　　Competitive Compensation and Benefits package

　　Flexible working hours, remote working

　　Pension plan Risk

　　Insurance Meal Benefits

　　Service Awards Enhanced

　　Leave Benefits

　　Transportation Benefits

　　Employee Stock Purchase Programme

　　Employee Assistance Programme

　　Comprehensive Wellness Programme including onsite gym, yoga classes and massage, preventive health checks, healthy lifestyle webinars, educational events, charity activities and much more.

　　Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

　　Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

　　For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.